Library Assistant III: Lead Programs & Branch Ops

City of Boise; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employer-paid medical coverage

PERSI retirement (employer contributed

Vacation time (10 hours/month)

Paid holidays (12)

Sick leave (8 hours/month)

Parental leave (10 weeks)

Wellbeing incentive ($500)

Tuition reimbursement

Free local bus pass

Life insurance & long-term disability

Job summary

The City of Boise is seeking a Library Assistant III at the Hillcrest branch to help the public locate materials, use technology, and navigate accounts. You’ll also support programs, train staff, and coordinate work when a supervisor is unavailable.

The role requires strong customer service skills and comfort with diverse patrons. Some evenings and weekends are required; benefits are strong and come with the posting.

Qualifications

• High school diploma or equivalent.
• Four years of library experience or related work with diverse populations.
• Or an equivalent combination of education and experience.

Responsibilities

• Assist library users with circulation, reference, readers advisory and other library services.
• Research user accounts and resolve concerns with discretion and initiative.
• Maintain advanced knowledge of library resources and practices and assist with computer use.
• Perform opening/closing procedures, check in materials, and shelve items accurately.
• Provide guidance and training for lower-level staff; coordinate daily branch operations when needed.
• Plan, publicize and deliver in-house and outreach programs for users of all ages.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Library computer systems

Job description

The City of Boise is seeking a Library Assistant III at the Hillcrest branch to help the public locate materials, use technology, and navigate accounts. You’ll also support programs, train staff, and coordinate work when a supervisor is unavailable.

The role requires strong customer service skills and comfort with diverse patrons. Some evenings and weekends are required; benefits are strong and come with the posting.