Library Assistant III

Tennessee Board of Regents (TBR); Nashville (TN); On-site; USD 36,077 - 43,284; Full time

Job summary

Tennessee Board of Regents (TBR) in Nashville, TN is seeking a Library Assistant III to connect patrons with information, services, and library resources. You will handle assigned administrative duties, daily operations, and help establish goals and priorities.

Responsibilities include analyzing patron needs, guiding users to catalog and databases, and managing circulation and reserves. Prior experience with Banner and customer service is preferred.

Qualifications

• Associate’s Degree and one year of relevant experience.
• Two years of higher education experience preferred.
• Experience with Banner preferred.
• Experience in writing or teaching research.
• Experience in customer service.

Responsibilities

• Performs job duties from the assigned campus or work location.
• Analyzes patron information needs, selects and recommends library resources to best match educational and research needs.
• Demonstrates use of library resources including how to search the online catalog, electronic databases, card catalogs, traditional print resources and the Internet.
• Interprets library policy and procedures for patrons; responds to special requests and questions in person and on the telephone.
• Performs circulation and reserves modules for material check in and out tasks and to facilitate accurate circulation charges.
• For Technical Service roles: perform a variety of activities related to acquiring; processing and cataloging materials to ensure Library materials are accessible to patrons.
• May encumber students / staff records for nonpayment of fines per Library policy; clear records when payment received or issue resolved.
• May develop work schedules for student workers.
• May train, supervise and assign tasks to student workers, verify time sheets.
• Assists catalogers in processing library materials.
• May conduct purchasing for the library.

Skills

Communication skills

Interpersonal skills

Customer service

Problem solving

Organizational skills

Supervisory skills

Library systems

Education

Associate’s Degree

Job description

Position Summary

This position works collaboratively with other members of the unit to connect library patrons with the information, services, and collections they need. Working independently, this role is responsible for assigned administrative duties, daily operations and establishing goals and priorities.

Title: Library Assistant III

This position works collaboratively with other members of the unit to connect library patrons with the information, services, and collections they need. Working independently, this role is responsible for assigned administrative duties, daily operations and establishing goals and priorities.

Essential Job Functions/Job Duties And Responsibilities

• Performs job duties from the assigned campus or work location.
• Analyzes patron information needs, selects and recommends library resources to best match educational and research needs.
• Demonstrates use of library resources including how to search the online catalog, electronic databases, card catalogs, traditional print resources and the Internet.
• Interprets library policy and procedures for patrons; responds to special requests and questions in person and on the telephone.
• Performs circulation and reserves modules for material check in and out tasks and to facilitate accurate circulation charges.
• For Technical Service roles: perform a variety of activities related to acquiring; processing and cataloging materials to ensure Library materials are accessible to patrons.
• May encumber students / staff records for nonpayment of fines per Library policy; clear records when payment received or issue resolved.
• May develop work schedules for student workers.
• May train, supervise and assign tasks to student workers, verify time sheets.
• Assists catalogers in processing library materials.
• May conduct purchasing for the library.

Required Qualifications

• Associate’s Degree
• One (1) year of relevant experience

Preferred Qualifications

• Two (2) years of experience working in Higher Education
• Experience with Banner
• Experience in writing or teaching research.
• Experience in a customer service situation.

Knowledge, Skills And Abilities

• Ability to learn Library system applications, College systems (SIS, HRS, FRS), electronic databases, etc.
• Ability to manage wide range of resources, technology, clientele and situations requiring independent decision and action.
• Knowledge of Library policies and procedures.
• Knowledge of library materials and bibliographic tools.
• Excellent communication skills.
• Excellent interpersonal and customer service skills.
• Effective problem resolution and research skills.
• Effective organizational and supervisory skills.

Open Until Filled

Yes

Rate of Pay

$36,077.00 - $43,284.00 depending on experience

Special Instructions to Applicants

Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.