Library Assistant II: Patron Support & Catalog Training

The City of San Diego; California; On-site; USD 42,000 - 65,000; Full time

Job summary

The City of San Diego is seeking Library Assistant II personnel to perform journey-level clerical duties, assist patrons with library resources, and support the daily operations of library services. The role involves helping users with catalogs, self-checkout, and public computers while handling routine cash register tasks.

Applicants should have either a Community College Certificate in Library Technology, or 30 semester/45 quarter units, or one year of clerical or customer service experience.

Qualifications

• Clerical and customer service proficiency required for library operations.
• Ability to assist patrons with library resources and services.
• Familiarity with cash handling and daily register reconciliation.

Responsibilities

• Answer routine questions regarding collections, facilities, policies and procedures.
• Register new library cards and resolve account issues.
• Assist patrons with automated catalog, public computers, photocopier and self-checkout equipment.
• Order supplies and process mail; receive and process new materials.

Skills

Clerical duties

Customer service

Cash handling

Education

Community College Certificate in Library Technology

30 semester/45 quarter college-level units

1 year of clerical/customer service experience

Job description

The City of San Diego is seeking Library Assistant II personnel to perform journey-level clerical duties, assist patrons with library resources, and support the daily operations of library services. The role involves helping users with catalogs, self-checkout, and public computers while handling routine cash register tasks.

Applicants should have either a Community College Certificate in Library Technology, or 30 semester/45 quarter units, or one year of clerical or customer service experience.