Library Assistant II

The City of San Diego; California; On-site; USD 42,000 - 65,000; Full time

Job summary

The City of San Diego is seeking Library Assistant II personnel to perform journey-level clerical duties, assist patrons with library resources, and support the daily operations of library services. The role involves helping users with catalogs, self-checkout, and public computers while handling routine cash register tasks.

Applicants should have either a Community College Certificate in Library Technology, or 30 semester/45 quarter units, or one year of clerical or customer service experience.

Qualifications

• Clerical and customer service proficiency required for library operations.
• Ability to assist patrons with library resources and services.
• Familiarity with cash handling and daily register reconciliation.

Responsibilities

• Answer routine questions regarding collections, facilities, policies and procedures.
• Register new library cards and resolve account issues.
• Assist patrons with automated catalog, public computers, photocopier and self-checkout equipment.
• Order supplies and process mail; receive and process new materials.

Skills

Clerical duties

Customer service

Cash handling

Education

Community College Certificate in Library Technology

30 semester/45 quarter college-level units

1 year of clerical/customer service experience

Job description

JOB INFORMATION

See NOTE(S) below for future wage increases and/or additional compensation opportunities.

APPLICANTS ARE ENCOURAGED TO APPLY TO THE FOLLOWING RELATED RECRUITMENT(S):

• Library Assistant I


• Library Assistant III

Library Assistant II positions perform a variety of journey-level library-related clerical duties; answer routine questions regarding the collections, facilities, policies, and procedures; register new library cards and resolve account issues; request materials from other libraries; conduct patron training on electronic technologies; assist patrons with the use of the automated library catalog, public computers, photocopier, and self-checkout equipment; order supplies; process mail; receive and process new materials; complete daily cash register reports; and perform other duties as assigned.

Notes

• Employees in job classifications represented by Municipal Employees Association (MEA) are scheduled to receive the following general wage increases:
  
  
  
  • 3.5% effective 7/1/27
  
  
  • 2% effective 7/1/28
  
  
  • 2% effective 1/1/29
  
  
  
  


• Eligible benefited employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).


• Work schedules may include evenings and weekends.


• The list established for these positions may be used to fill full-time and half-time vacancies.


• Some Library Assistant II employees may be assigned to one or more branches within the Library Department.


• Library Assistant II employees may be required to grasp, carry, and lift books or book totes weighing up to 50 pounds; bend; reach overhead to heights of 80 inches with the assistance of a step stool; and stand for long periods of time.

EDUCATION/EXPERIENCE: You must meet ONE of the following options

• Successful completion of a Community College Certificate in Library Technology.


• Completion of a minimum of 30 semester/45 quarter college-level units.


• One year of full-time clerical and/or customer service experience.

Notes

• Volunteer and internship experience can be qualifying if you have performed clerical and/or customer service duties (experience must be confirmed and documented).


• City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.

LICENSE: A valid California Class C Driver License may be required at the time of hire.

HIGHLY DESIREABLE

• Basic computer and technological skills.