Library Assistant-Conway Library

Horry County, (SC); Conway (SC); On-site; USD 28,000 - 34,000; Full time

Job summary

The Horry County Library is seeking an on-site Library Assistant to support circulation, patron assistance, and program activities in a dynamic public library setting.

You will assist with materials handling, payments, holds, class registrations, and providing readers’ advisory and reference help while ensuring a welcoming and efficient library experience for all patrons.

Qualifications

• Exemplary customer service skills.
• Excellent computer skills.
• Must be able to pass required pre-employment physical and background check.
• Must be able to follow County and Library policies and procedures.

Responsibilities

• Circulation tasks: check in/out materials, collect fines, pull holds, and process new books. (6-8 hours at customer service desks).
• Answer phones, provide directions, and assist customers in the library.
• Process payments, reconcile cash drawer, and assist with deposits.

Skills

Exemplary customer service

Excellent computer skills

Ability to pass background check

Education

Associate degree with library experience

Job description

• Performs circulation tasks such as checking in/out library materials, checking in courier delivery, collecting fines, issuing new cards,pulling holds, andprocessing new books, periodicals and Interlibrary Loans (6-8 hours a day may be spent at customer service desks)
• Performs customer service tasks such as answering the phone, answering directional questions, and assisting customers in the library
• Processes payments, reconciles cashiering drawer and assists with deposits
• Schedules meeting spaces and registers customers for classes/programs/events
• Provides library services including readers’ advisory, answering reference questions, assisting customers with computers, devices and copier, helping customers find print and digital materials, interlibrary loans, cataloging, and planning and implementing programs
• Performs upkeep and cleaning of Special Collections (i.e. Adventure Packs, TonieBoxes/Tonie Character Sets, Discovery Kits, Wi‑Fi Hotspots, etc.)
• Creates displays and marketing materials for related programs and events
• Performs collection maintenance such as shifting, discarding and weeding
• Prepares monthly reports, statistics, and general correspondence
• Shelves materials
• Performs other clerical duties as needed

• Performs other related duties as assigned

• Associate degree supplemented by three to five years of library experience, and/or an equivalent of education, training, and experience
• Exemplary customer service skills
• Excellent computer skills
• Must be physically able to operate a variety of machines and office equipment
• Must be able to pass required pre-employment physical and background check

• Must be able to follow Horry County Government and Library policies and procedures