Library Assistant-Conway Library

Horry County Government; Conway (SC); On-site; USD 28,000 - 34,000; Full time

Job summary

Horry County Government Library in Conway is seeking a Library Assistant to support daily operations at the branch. You will check in/out materials, assist patrons, process payments, and coordinate programs while delivering excellent customer service.

The role requires an Associate degree with 3–5 years of library experience or an equivalent combination, strong computer skills, and the ability to pass a pre-employment physical and background check.

Qualifications

• Associate degree supplemented by 3–5 years of library experience, and/or an equivalent of education, training, and experience.
• Exemplary customer service skills
• Excellent computer skills
• Must be physically able to operate a variety of machines and office equipment
• Must be able to pass required pre-employment physical and background check
• Must be able to follow Horry County Government and Library policies and procedures

Responsibilities

• Performs circulation tasks such as checking in/out library materials, etc. (6–8 hours at customer service desks)
• Performs customer service tasks such as answering phones and assisting customers
• Processes payments and reconciles cashiering drawer
• Schedules meeting spaces and registers patrons for programs
• Provides library services including readers’ advisory and reference assistance
• Performs upkeep and cleaning of Special Collections
• Creates displays and marketing materials for programs and events
• Performs collection maintenance such as shifting, discarding and weeding
• Prepares monthly reports, statistics and general correspondence
• Shelves materials
• Performs other clerical duties as needed
• Performs other related duties as assigned

Skills

Customer service excellence

Computer literacy

Office equipment operation

Pre-employment physical/background

Policy adherence

Multitasking

Education

Associate degree + library experience

Tools

Library computer systems

Job description

• Performs circulation tasks such as checking in/out library materials, checking in courier delivery, collecting fines, issuing new cards,pulling holds, andprocessing new books, periodicals and Interlibrary Loans (6-8 hours a day may be spent at customer service desks)
• Performs customer service tasks such as answering the phone, answering directional questions, and assisting customers in the library
• Processes payments, reconciles cashiering drawer and assists with deposits
• Schedules meeting spaces and registers customers for classes/programs/events
• Provides library services including readers’ advisory, answering reference questions, assisting customers with computers, devices and copier, helping customers find print and digital materials, interlibrary loans, cataloging, and planning and implementing programs
• Performs upkeep and cleaning of Special Collections (i.e. Adventure Packs, TonieBoxes/Tonie Character Sets, Discovery Kits, Wi‑Fi Hotspots, etc.)
• Creates displays and marketing materials for related programs and events
• Performs collection maintenance such as shifting, discarding and weeding
• Prepares monthly reports, statistics, and general correspondence
• Shelves materials
• Performs other clerical duties as needed

• Performs other related duties as assigned

• Associate degree supplemented by three to five years of library experience, and/or an equivalent of education, training, and experience
• Exemplary customer service skills
• Excellent computer skills
• Must be physically able to operate a variety of machines and office equipment
• Must be able to pass required pre-employment physical and background check

• Must be able to follow Horry County Government and Library policies and procedures