Library Assistant - Circulation Services

City of Neenah; Neenah, Buffalo (WI, NY); On-site; Part time

Job summary

The Neenah Public Library seeks a friendly and knowledgeable Library Assistant to support daily operations, assist patrons, and provide excellent customer service. This part-time role requires strong computer skills and the ability to multitask in a fast-paced environment.

Benefits

Paid Vacation

Sick Leave

Paid Holidays

Qualifications

• 2 years of continuing education required.
• 3 years of exceptional customer service experience.

Responsibilities

• Support daily library operations including checking materials in and out.
• Assist patrons with account creation and resolving issues.

Skills

Customer Service

Communication

Computer Skills

Education

High School Graduate or Equivalent

2 Years of Continuing Education

Job description

City of Neenah Mission: "We strengthen our community by building on the past, owning the present, and stewarding the future together."

City of Neenah Core Values:
-Pursue Growth-Individual development positively influences the community.
-Encourage Innovation-Anticipate change. Embrace creativity and inspire ideas.
-Cultivate Collaborative Relationships-Succeed by fostering mutual respect as we grow and work together.
-Engage with Our Community-Acknowledge people. Hear people. Include people.
Position Overview:
The Neenah Public Library is accepting applications for a friendly, energetic, and knowledgeable Library Assistant in the Circulation Services Department. This position is responsible for supporting daily library operations in a fast-paced environment, including checking materials in and out, shelving, sorting, and providing curbside delivery services. This position also assists patrons at the front desk with account creation, resolving account issues, and processing payments for library fees and merchandise. Strong computer skills and the ability to multitask are essential for success in this role. The ideal candidate will support the library's mission: Inspiring ideas. Enriching lives. Creating Community. Celebrating Literacy.

Schedule:

• A varied schedule includes regular nights and weekend shifts, including Sundays.

Qualifications:

• H.S. graduate or equivalent with 2 years of continuing education
• 3 years of exceptional customer service or administrative experience
• Ability to communicate effectively
• Proficient computer skills

Salary and Benefits:

• Starting Wage: $18.88 per hour
• Permanent part-time averaging 20 hours per week.
• Benefits include paid vacation, sick, and holidays.
• This position is not eligible for health insurance or retirement benefits.

Application Process: To be considered for this position, applicants must submit a cover letter, resume, and completed City of Neenah employment application through our online application system , which can be found at https://www.governmentjobs.com/careers/neenahwi/or through our website atwww.neenahwi.gov and click on employment. Applicants without computer access may apply at the Neenah Public Library via library computers.

Join our team and make a difference in the Neenah community!

Supplemental Information: The City of Neenah is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job Description is available in further detail at: https://www.governmentjobs.com/careers/neenahwi/classspecs