Library Assistant

Kansas City; Joplin, Northern (MO, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Kansas City University (KCU) seeks a Staff Library Support role to assist students, faculty and staff with library catalogs, databases and reference requests. The position emphasizes courteous customer service, information retrieval, and support for loan activities.

The successful candidate will manage catalog and database inquiries, assist with displays and materials organization, and participate in department and university meetings to support academic excellence.

Qualifications

• Associate’s degree or equivalent work experience.
• Bachelor’s degree preferred.
• One year library experience in automated library customer service environment.
• Medical library experience preferred.
• Excellent interpersonal and communication skills.
• Ability to be flexible and shift priorities as demands change.

Responsibilities

• Helps library customers promptly and courteously.
• Provides reference services and assists with locating information.
• Maintains library materials and equipment.
• Coordinates loan lending/barrowing activities as needed.
• Represents the department and university positively in meetings.

Skills

Interpersonal skills

Verbal and written communication

Organizational skills

Detail-oriented

Self-starter

Teamwork

Customer service

Education

Associate's degree or equivalent

Bachelor's degree preferred

Tools

Library databases

Job description

Job Type: Staff Job Description: Provides technical library support as it relates to library catalogs, databases, and indexes and by answering questions that require basic library science knowledge and consultation. Provides professional library services to students, faculty and staff.

Essential Duties and Responsibilities

• Ensures library customers are helped promptly and courteously
• Promotes a courteous environment, informed access and independent learning
• Assists with maintaining library displays
• Organizes and maintains library materials and equipment
• Provides high quality customer service
• Coordinates and or assists with loan lending/barrowing activities
• Provides reference services (i.e., answers reference questions and locates requested information, trains/assists students and faculty in locating/using print/electronic sources, performs on-line and internet searches as requested, assists with search strategies)
• Performs other duties as assigned, including filling in to cover other staff duties during absences.
• Represent department and the University favorably and in accordance with established Core Values and expectations
• Perform other duties as assigned or directed to meet the goals and objectives of the organization
• Other administrative tasks (i.e., filing, preparing documentation)
• Participate in developing department goals, objectives, and systems
• Actively participate in team and University meetings

Qualifications

• Knowledge obtained through Associate’s degree or equivalent work experience.
• Bachelor’s degree preferred.
• One year library experience working in an automated library customer service environment.
• Medical library experience preferred
• Strong working knowledge of managing and navigating databases
• Must have excellent organizational skills, be detail-oriented, and a self-starter
• Exercise good judgment and discretion at all times
• Ability to be flexible, and able to shift priorities as demands change
• Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
• Excellent verbal & written communication skills

Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

Annual Security Report: KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!

Kansas City University, founded in 1916, is a fully accredited, private not-for-profit health sciences university, and the fifth-oldest osteopathic medical school in the nation. KCU’s Colleges of Osteopathic Medicine, Biosciences and Dental Medicine offer graduate degree programs in osteopathic medicine, clinical psychology, biomedical sciences and dental medicine, as well as multiple dual-degree opportunities. To learn more about KCU, our colleges and academic programs, visit kansascity.edu.