Library Services Specialist

Kansas City; Joplin, Northern (MO, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Kansas City University (KCU) seeks a Staff Library Support role to assist students, faculty and staff with library catalogs, databases and reference requests. The position emphasizes courteous customer service, information retrieval, and support for loan activities.

The successful candidate will manage catalog and database inquiries, assist with displays and materials organization, and participate in department and university meetings to support academic excellence.

Qualifications

• Associate’s degree or equivalent work experience.
• Bachelor’s degree preferred.
• One year library experience in automated library customer service environment.
• Medical library experience preferred.
• Excellent interpersonal and communication skills.
• Ability to be flexible and shift priorities as demands change.

Responsibilities

• Helps library customers promptly and courteously.
• Provides reference services and assists with locating information.
• Maintains library materials and equipment.
• Coordinates loan lending/barrowing activities as needed.
• Represents the department and university positively in meetings.

Skills

Interpersonal skills

Verbal and written communication

Organizational skills

Detail-oriented

Self-starter

Teamwork

Customer service

Education

Associate's degree or equivalent

Bachelor's degree preferred

Tools

Library databases

Job description

Kansas City University (KCU) seeks a Staff Library Support role to assist students, faculty and staff with library catalogs, databases and reference requests. The position emphasizes courteous customer service, information retrieval, and support for loan activities.

The successful candidate will manage catalog and database inquiries, assist with displays and materials organization, and participate in department and university meetings to support academic excellence.