Library Analytics & User Engagement Lead

Penn State; Pennsylvania; Hybrid; USD 66,000 - 95,000; Full time

Job summary

Penn State Library System is seeking an Analysis and Planning Consultant in the Library Assessment Department to lead the University Libraries’ User Engagement Program. You will influence strategic planning by applying analytics, assessment, and user research to understand how learners and researchers use library services.

You will supervise student and part-time staff, collaborate with faculty and units, and translate findings into actionable recommendations for leadership and operations across

Qualifications

• Bachelor's degree and 3+ years of relevant experience in academic research or assessment.
• Experience designing and conducting quantitative and qualitative studies.
• Ability to translate complex analyses into clear insights for leadership.
• Familiarity with IRB processes and research ethics in higher education.

Responsibilities

• Lead and refine the University Libraries' User Engagement Program to understand user needs and value.
• Design and conduct investigations of library services and programs.
• Collaborate with departments and leadership to define research questions and methodologies.
• Translate findings into actionable recommendations for decision-making.
• Supervise student and part-time staff and contribute to professional service.

Skills

Quantitative research methods

Qualitative research methods

Statistical analysis

Research design

Data visualization

Education

Bachelor's Degree

Tools

SPSS

NVivo

R

Job description

Penn State Library System is seeking an Analysis and Planning Consultant in the Library Assessment Department to lead the University Libraries’ User Engagement Program. You will influence strategic planning by applying analytics, assessment, and user research to understand how learners and researchers use library services.

You will supervise student and part-time staff, collaborate with faculty and units, and translate findings into actionable recommendations for leadership and operations across