Library Analytics & User-Engagement Lead

The Pennsylvania State University; State College (Centre County); On-site; USD 66,000 - 95,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive benefits

Job summary

The Pennsylvania State University Library Assessment Department seeks an Analysis and Planning Consultant to lead the University's User Engagement Program, guiding analytics, assessment, and user research to inform strategic planning and resource allocation.

As a trusted advisor, you will translate complex analyses into actionable insights for library leadership and operational teams, contributing to evidence-based decision making and organizational improvement across Penn State.

Qualifications

• Experience in applied research and assessment in an academic or research-intensive context.
• Proficiency with quantitative and qualitative methods and data analysis software.
• Ability to manage multiple analytic projects and collaborate with teams.
• Strong organizational skills and reliable task completion.
• Experience advising faculty, researchers, or units on analytic needs.
• Familiarity with IRB processes and ethical research practices.
• Excellent written, verbal, and presentation skills for leadership audiences.

Responsibilities

• Lead and refine the User Engagement Program to understand user needs and value.
• Develop frameworks and practices for user-centered decision-making.
• Coordinate activities across library units and translate insights into planning.
• Translate research findings into organizational intelligence and recommendations.
• Collaborate with departments and leadership to define research questions.

Skills

Quantitative methods

Qualitative methods

Statistical analysis

Research design

Data interpretation

Communication

Leadership

Education

Bachelor's Degree

Tools

SPSS

NVivo

R

Job description

The Pennsylvania State University Library Assessment Department seeks an Analysis and Planning Consultant to lead the University's User Engagement Program, guiding analytics, assessment, and user research to inform strategic planning and resource allocation.

As a trusted advisor, you will translate complex analyses into actionable insights for library leadership and operational teams, contributing to evidence-based decision making and organizational improvement across Penn State.