Library Adult Programs & Outreach Lead

BCCLS; Teaneck Township, Northern (NJ, KY); Hybrid; USD 48,000 - 64,000; Full time

Job summary

The Adult Program and Outreach Coordinator at BCCLS coordinates and promotes programs for adults, working at the public service desks while planning community activities. The role focuses on building partnerships, expanding library awareness, and delivering friendly service.

Under supervision of the Head of Adult and Patron Services, the coordinator will develop outreach materials, engage local organizations, and help shape library services to meet community needs.

Qualifications

• Bachelor’s degree or equivalent preferred; MLS/MLIS not required.
• Experience working with the public in libraries, education, nonprofits, or service environments.
• Experience planning programs, events, or community activities.
• Strong interpersonal, organizational, communication, and customer-service skills.
• Ability to work independently while collaborating with others.
• Comfort with computers and common office/digital technologies.

Responsibilities

• Provide friendly, knowledgeable service at public service desks, primarily Adult Services.
• Assist patrons with general technology use and inquiries.
• Help patrons locate materials and navigate library services and collections.
• Promote library services, programs, resources, and policies to the public.
• Plan, coordinate, promote, and evaluate programs for adults.
• Develop programs reflecting community interests and coordinate with partners.
• Assist with program logistics, including scheduling, room setup, registration, promotion, and follow-up.
• Maintain program calendars and records.
• Develop outreach materials, social content, newsletters, and other promotions.
• Develop and maintain relationships with local organizations and community partners.
• Represent the library at events, meetings, and outreach activities.
• Gather community feedback to inform adult services and programming.
• Work cooperatively with staff and maintain a welcoming environment.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Program planning

Team collaboration

Education

Bachelor’s degree or equivalent

MLS/MLIS preferred

Job description

The Adult Program and Outreach Coordinator at BCCLS coordinates and promotes programs for adults, working at the public service desks while planning community activities. The role focuses on building partnerships, expanding library awareness, and delivering friendly service.

Under supervision of the Head of Adult and Patron Services, the coordinator will develop outreach materials, engage local organizations, and help shape library services to meet community needs.