Liability Specialist

DM Injury Law; Kansas City (MO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with match

Paid time off

Paid holidays

On-site parking

Work-life balance

Job summary

DM Injury Law, LLC is seeking a Liability Specialist in Kansas City, MO to support early stages of personal injury cases. The role involves gathering information, organizing details, and moving cases forward with a small team of attorneys.

This fast-paced, detail-focused position requires reliability, organization, and clear communication. You will handle outbound calls, verify contacts, draft letters, and track documents while growing in a legal setting.

Qualifications

• High school diploma required.
• Background in customer service or administrative support.
• Ability to prioritize tasks and stay on track in a deadline-driven environment.
• Good written and verbal communication skills with attention to detail.

Responsibilities

• Make outbound calls to gather information and move cases forward.
• Research and verify contact information for involved parties.
• Support early case work, including drafting and sending letters of representation.
• Communicate with insurance carriers to open claims and collect details.
• Request, track, and organize case documents (police reports, statements, etc.).
• Follow up with third parties to ensure timely receipt of records.

Skills

Customer service

Administrative support

Prioritization

Communication skills

Education

High school diploma

Tools

Microsoft Office (Word, Outlook)

Job description

Competitive base salary based on your experience, plus the opportunity to earn an annual bonus.

Requirements

• High school diploma required.
• Background in customer service or administrative support
• Ability to prioritize tasks and stay on track in a deadline-driven environment
• Good written and verbal communication skills with attention to detail

Preferred

• A background in legal, medical, insurance, or in-bound call center setting
• Basic proficiency with Microsoft Office (Word, Outlook; Excel a plus)

Job Overview

The Liability Specialist is an entry-level role that supports the early stages of personal injury cases by helping gather information and organize details needed to move each case forward. This role works closely with a small team of attorneys to help keep cases on track through the investigation process.

This is a fast-paced, detail-focused position that involves communicating with others, staying organized, and managing multiple tasks at once.

The ideal candidate is reliable, organized, and enjoys helping others. They communicate clearly, stay on top of their work, and are eager to learn and grow in a legal setting.

Key Responsibilities

• Make outbound calls to gather information and move cases forward
• Research and verify contact information for involved parties
• Support early case work, including drafting and sending letters of representation
• Communicate with insurance carriers to open claims and collect details
• Request, track, and organize case documents (police reports, statements, etc.)
• Follow up with third parties to ensure timely receipt of records

Employee Perks

• Health, vision, and dental insurance
• 401(k) with up to a 4% match
• 3 weeks of paid time off
• Paid holidays
• Great work/life balance - no long hours
• Free on-site parking
• Stable job with a growing law firm and a supportive team

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.