Liability Claims Specialist | Flexible Schedule & Pension

Connecticut Interlocal Risk Management Agency (CIRMA); New Haven (CT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Diverse culture

Comprehensive benefits

Flexible schedule

Pension plan

Vacation and tuition support

Job summary

CIRMA is seeking a Liability Claim Specialist to join our Liability Claims team. You will manage complex claims for Connecticut cities, towns, boards of education, and local public agencies, performing detailed investigations and communicating findings to policyholders.

You will negotiate settlements, draft coverage letters, and coordinate with internal teams and reinsurers as needed. This role emphasizes exceptional customer service, timely responses, and collaborative problem-solving within a

Qualifications

• Experience handling auto, general liability, property damage and professional liability claims.
• Proven ability to conduct thorough first- and third-party investigations.
• Strong negotiation skills resulting in cost-effective resolutions.

Responsibilities

• Process and resolve assigned complex claims efficiently.
• Document material facts and follow CIRMA’s liability claims procedures.
• Draft coverage letters to CIRMA policyholders and manage cross-claim communications.
• Lead or participate in claim reviews, mediations, and settlement conferences.

Skills

Liability knowledge

Investigation

Negotiation

Communication

Customer service

Collaboration

Time management

Job description

CIRMA is seeking a Liability Claim Specialist to join our Liability Claims team. You will manage complex claims for Connecticut cities, towns, boards of education, and local public agencies, performing detailed investigations and communicating findings to policyholders.

You will negotiate settlements, draft coverage letters, and coordinate with internal teams and reinsurers as needed. This role emphasizes exceptional customer service, timely responses, and collaborative problem-solving within a