Liability Claims Manager — Lead & Develop High-Impact Team

Connecticut Interlocal Risk Management Agency (CIRMA); New Haven (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid health, dental, and life insurance

Flexible schedules

Generous 401 pension plan

Tuition reimbursement

Paid vacation and holiday time

Job summary

A leading municipal risk management agency in Connecticut is seeking a Liability Claims Manager to oversee a team of Claim Specialists. The role involves managing claims, filing reviews, and ensuring compliance with industry standards. Successful candidates will have extensive knowledge of claims investigation and supervisory experience. A Bachelor’s degree in Business Administration and a Connecticut Adjuster's License are preferred. The position offers a competitive salary and comprehensive benefits package.

Qualifications

• 7+ years of claims investigation/resolution experience.
• 2 years of supervisory experience required.
• Connecticut Adjuster's License or a suitable license.

Responsibilities

• Manage and assign claims based on adjusters' experience and skill set.
• Conduct file reviews and ensure compliance with standards.
• Provide coaching and training to team members.
• Manage caseloads and review authority levels for claims.

Skills

Local and state laws knowledge

Claims investigation techniques

Staff evaluation and training

Communication of technical issues

Interpretation of legal documents

Education

Bachelor’s degree in Business Administration or related field

Job description

A leading municipal risk management agency in Connecticut is seeking a Liability Claims Manager to oversee a team of Claim Specialists. The role involves managing claims, filing reviews, and ensuring compliance with industry standards. Successful candidates will have extensive knowledge of claims investigation and supervisory experience. A Bachelor’s degree in Business Administration and a Connecticut Adjuster's License are preferred. The position offers a competitive salary and comprehensive benefits package.