Liability Claims Representative

Bluegrass Stream; Davenport (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Bluegrass Stream LLC in Davenport, IA, is seeking an auto claims professional to investigate non-attorney-represented bodily injury cases, review coverage, and evaluate liability and damages.

You will assess facts, negotiate settlements, document findings, and keep claimants informed with empathetic, clear updates while ensuring compliance with regulations and internal guidelines.

Strong analytical, communication, and meticulous documentation skills are essential for success in this role.

Qualifications

• Strong analytical and investigative abilities to evaluate coverage, liability, and damages.
• Excellent judgment for reserve setting and settlement negotiation.
• Clear, empathetic communication with claimants.
• Thorough documentation and adherence to regulatory guidelines.

Responsibilities

• Assess claim facts, coverage, liability, and damages to determine reserve levels.
• Negotiate settlements with claimants to reach fair, compliant resolutions.
• Document investigation findings, decisions, and claim activity clearly and accurately.
• Provide customers with timely, empathetic, and understandable updates throughout the process.
• Ensure all claim handling activities follow applicable regulations and internal guidelines.

Skills

Analytical thinking

Investigative skills

Communication

Regulatory compliance

Job description

Role Summary Investigate non-attorney-represented bodily injury auto claims by reviewing insurance coverage and evaluating liability and damages.

Key Responsibilities

• Assess claim facts, coverage, liability, and damages to determine appropriate reserve levels.
• Negotiate settlements with claimants to reach fair, compliant resolutions.
• Document investigation findings, decisions, and claim activity clearly and accurately.
• Provide customers with timely, empathetic, and understandable updates throughout the process.
• Ensure all claim handling activities follow applicable regulations and internal guidelines.

Qualifications & Skills

• Strong analytical and investigative skills to evaluate coverage, liability, and damages.
• Sound judgment in reserve setting and settlement negotiation.
• Excellent communication and customer empathy skills.
• Thorough documentation and attention to regulatory and guideline compliance.