Lexus Technology, Product and Delivery Specialist

MAP Automotive Group; Southfield (MI); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability coverage

401K plan with employer contribution

Paid time off

Paid training

Advancement opportunities

Job summary

MAP Automotive in Michigan is seeking an energetic, self-driven team member focused on delivering outstanding customer service. You will guide customers through vehicle features, explain functions, and help with technology questions while staying motivated in a fast-paced environment.

We offer benefits including medical, dental, vision, 401K, paid time off, and paid training. This role emphasizes a professional demeanor, a valid driver's license, and the ability to learn quickly and multitask to

Qualifications

• Self-motivated and reliable with strong work ethic.
• Ability to learn quickly and multi-task in a fast-paced environment.
• Patient and able to teach customers about vehicle features.
• Presentable conduct and professional appearance.
• Willing to undergo drug screen and background check.
• Must have a clean, valid driver's license.

Responsibilities

• Guide customers through vehicle features, technology, and controls.
• Explain vehicle functions clearly and answer questions.
• Assist with technology concerns and basic troubleshooting.
• Personalize each vehicle delivery to the customer's needs.
• Create a positive, professional customer experience.
• Stay knowledgeable about current products and technology.
• Perform other duties as assigned by management.

Skills

Self-motivated

Fast mover

Patience to teach

Professional conduct

Drug screen & background check

Driver's license

Job description

At MAP Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at MAP Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We're looking for an energetic, self-driven, and motivated individual who is eager to learn and ready to be part of a great team. The ideal candidate is a fast learner, patient, dependable, and comfortable working with people. You should be able to stay motivated, handle multiple tasks, and take pride in providing excellent customer service.

Benefits

• Medical, Dental, Vision and Disability
• 401K Plan with Employer Contribution
• Paid time off and vacation
• Paid Training
• Advancement opportunities

Responsibilities

• Guide customers through their vehicle's features, technology, and controls
• Clearly explain vehicle functions and answer customer questions
• Assist with technology concerns and basic troubleshooting
• Personalize each vehicle delivery to the customer's needs
• Create a positive, professional, and memorable customer experience
• Stay knowledgeable about current products and technology
• Perform other duties as assigned by management

Qualifications

• Self-motivated
• Fast mover & multi-tasker
• Patience to teach
• Professional conduct and appearance
• Willing to submit to a drug screen & background check
• Must have clean & valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.