Level 2 Trading Systems Support Engineer

Cantor Fitzgerald; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

Cantor Fitzgerald is seeking a Level 2 Production Support professional to ensure the stability and daily operations of BGC’s trading applications. The role involves monitoring trading systems across Credit, Rates, and FX while participating in IT service management processes.

The ideal candidate will possess strong analytical skills and familiarity with various operating systems. Experience with SQL, Git, or JIRA is advantageous, while effective communication skills are essential for interacting with internal teams and external clients.

Qualifications

• Familiarity with Linux/Unix and Windows operating systems.
• Effective verbal and written communication skills.
• Exposure to scripting languages like Python or Shell is a plus.
• Basic understanding of networking concepts.

Responsibilities

• Monitor trading systems and respond to production issues.
• Communicate with internal teams and external clients.
• Troubleshoot application and connectivity issues.
• Support and monitor scheduled jobs and automation tasks.

Skills

Analytical skills

Troubleshooting

Communication skills

Problem-solving

Multitasking

Tools

SQL

Git

JIRA

Grafana

Splunk

Job description

Cantor Fitzgerald is seeking a Level 2 Production Support professional to ensure the stability and daily operations of BGC’s trading applications. The role involves monitoring trading systems across Credit, Rates, and FX while participating in IT service management processes.

The ideal candidate will possess strong analytical skills and familiarity with various operating systems. Experience with SQL, Git, or JIRA is advantageous, while effective communication skills are essential for interacting with internal teams and external clients.