Level 2 IT Support Technician

AppleOne Employment Services; Bakersfield (CA); On-site; USD 71,635,000 - 94,558,000; Full time

Benefits offered by this job

Full Medical Insurance

Dental Insurance

Life Insurance

401(k) Retirement Plan

8 Paid Holidays

Paid Vacation & Sick Time

Mileage Reimbursement

Job summary

AppleOne is seeking a Level 2 IT Support Technician in Bakersfield, CA. Compensation ranges from $25.00 to $33.00 per hour, depending on experience. The role is full-time, hourly, and temp-to-hire, with standard Mon–Fri 8:00 AM–5:00 PM hours.

You will handle Tier 2 IT support, on-site installations, and support for network, telecom, and security systems while growing your skills in a supportive environment.

Qualifications

• 1+ year in an IT Tech Tier 2 support role.
• CompTIA A+ is required (or obtained in first 6 months). Network+/Security+ or Verkada/Axis certs are a plus.
• Experience with Active Directory, M365, Windows/macOS, VoIP, TCP/IP/DNS/DHCP/VLANs.

Responsibilities

• Resolve escalated tickets for network, telecom, business software, and physical security systems.
• Perform on-site installs and service visits for internal staff and clients.
• Apply updates, patches, endpoint security, and basic firewall management.
• Program and troubleshoot video surveillance, access control, and alarm systems.

Education

CompTIA A+ Certification

Network+ Certification

Security+ Certification

Verkada Certification

Axis Certification

Active Directory

M365

Tools

Verkada

Axis

Active Directory

M365

Job description

Level 2 IT Support Technician

$25.00 – $33.00 / hour (DOE)

Full-Time, Hourly | Temp-to-Hire

Mon–Fri, 8:00 AM – 5:00 PM

Bakersfield, CA 93301

Ready to Take Your IT Career to the Next Level?

Are you a tech-savvy problem solver ready to level up? We’re looking for a sharp, driven Level 2 IT Support Technician who loves learning new tech, tackling complex problems, and being part of an awesome team!

If you already have solid hands-on experience and want a supportive environment where you can stretch your skills, master cutting-edge systems, and grow for the long haul—this is the role for you!

Requirements

• MUST HAVE 1+ year in an IT Tech Tier 2 support role.
• Certifications: CompTIA A+ required (or obtained in your first 6 months). Network+, Security+, or Verkada/Axis certs are a big plus!
• Active Directory, M365, Windows/macOS, VoIP, and solid networking fundamentals (TCP/IP, DNS, DHCP, VLANs).
• Valid driver's license.
• Ability to lift up to 50 lbs and comfortable working in tight spaces (ceilings, crawl spaces) when installing hardware.

Responsibilities

• Resolve escalated tickets for network, telecom, business software, and physical security systems.
• Support internal staff and clients daily; perform on-site installs and service visits
• Perform updates, patches, endpoint security, backup monitoring, and basic firewall management
• Program and troubleshoot video surveillance (Verkada, Axis), access control, and alarm systems
• Configure TCP/IP, VLANs, PoE, and router/switch settings.

Perks & Benefits (Upon Permanent Hire)

• Full Medical, Dental, and Life Insurance
• 401(k) Retirement Plan
• 8 Paid Company Holidays + Paid Vacation & Sick Time
• Mileage Reimbursement for local travel

Equal Opportunity Employer / Disabled / Protected Veterans

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.