Level 2 Desktop Support

Volt

Topeka (KS)

On-site

USD 38,572 - 46,838

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

401(k)

Employee Assistance Program (EAP)

Job summary

Volt is seeking a Level 2 Desktop Support Technician in Topeka, KS. The role involves configuring and troubleshooting desktop systems, providing network support, and maintaining documentation of hardware issues. This full-time position offers a competitive pay rate and various benefits including health and retirement plans.

Qualifications

Experience with Windows, macOS, and UNIX/Linux.
Ability to support network issues.
Familiarity with desktop support processes and hardware troubleshooting.

Responsibilities

Configure, troubleshoot, and monitor personal computers and server systems.
Provide help with network issues while collaborating with the IT team.
Document computer hardware issues and troubleshooting processes.

Skills

Troubleshooting

Network support

Technical documentation

Education

Relevant IT certifications

Job description

3 days ago Be among the first 25 applicants

Technical Recruiter @ Volt Workforce Solutions | Connecting Talent & Business

Volt is hiring aLevel 2 Desktop Support Technician located inTopeka, KS

The Level 2 Desktop Support Technician will configure, troubleshoot, and monitor the functioning of personal computers and server systems. You will undertake pre-emptive maintenance on equipment, escalate issues which are unresolved, and aid other teams in supporting different operating systems such as Wide Area Network (WAN) and Local Area Network (LAN). Respond to phone calls, messages and emails relating to system issues or hardware problems.

As a Level 2 Desktop Support Technician, you will:

Keep abreast of equipment and hardware contracts.
Deploy products quickly to address crucial business needs of an organization.
Provide help with network issues.
Work along with other members of the IT team to install new software.
Provide assistance in maintaining inventory of peripheral devices of all systems.
Create documentation of computer hardware issues and trouble shooting.
Work with the latest versions of operating systems, such as Windows or macOS or UNIX/Linux.

This is a full-time opportunity

Pay Rate:$28.00 - $34.00per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties,

Qualified candidates shouldAPPLY NOWfor immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits:Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Voltis an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please emailhr_dept@volt.comor call (866) 898-0005. Please indicate the specifics of the assistance needed.

Voltdoes not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Voltis an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed.

Voltdoes not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Seniority level