Level 1 Rental Technician - Seasonal Full-Time Night Shift

Chestnut Mountain Resort; Galena (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Free lift ticket

Heavily discounted rentals

20% employee discount on select items

50% off employee meals

Unlimited access to rental equipment

Uniforms provided

Job summary

Chestnut Mountain Resort in Galena, IL, seeks a Level 1 Rental Technician for the seasonal full-time night shift. The role focuses on inspecting, setting up, returning and storing rental gear such as boots, helmets, snowboards, skis and poles, and assisting guests with rental forms.

You will evaluate riders' sizes and skill levels to ensure correct equipment for each guest, while maintaining a safe and professional work environment.

Qualifications

• Good customer service is a core component of this position.
• Must be at least 16 years of age.
• Availability on weekends and most major holidays during the winter season.

Responsibilities

• Select, evaluate and issue rental fleet (boots, helmets, snowboards, skis & poles).
• Assist with proper completion of rental forms.

Skills

Customer service

Job description

Job Description: Level 1 Rental Technician - Seasonal Full-Time Night Shift

Summary

Good Customer Service Is A Core Component Of This Position. This seasonal position serves as a primary role for inspecting, setting up and the proper return and storage of rental fleet equipment such as boots, helmets, snowboards, skis and poles for riders. You will also be expected to assist riders with filling out the required rental forms as necessary. Employees in this position will be required to evaluate the rider's size and skill level with the information provided to properly set up correct equipment for each individual rider, every single time. You will be required to always maintain a safe and professional-looking work environment.

Perks

FREE LIFT TICKET & HEAVILY DISCOUNTED RENTALS! 20% Employee Discount on select items from Gift Shop and ALL Tuning Shop services! 50% off employee meals (1 per shift/must be clocked in) from The Mountain Top Cafe! Unlimited access to rental equipment! Uniforms provided!

Requirements/Recommendations

Applicants must be at least 16 years of age. This is a recreational sports position, and as such, this full-time position requires the employee to be available on weekends and most major holidays during the winter season. Must have reliable transportation and be comfortable driving to and from the resort during minor/moderate weather (limited short-term lodging may, but not always, be available during severe inclement weather). Slip resistant boots or shoes (hard toes and/or waterproofing) are recommended but not required. Proper cold weather gear is essential as you may be expected to work outside to perform various tasks at various times (Employees who do not have the proper cold-weather gear are able to purchase the items they need from the gift shop with an employee discount).

Working Conditions

Approx. 32 hours weekly with possibility of overtime during some periods of the peak season. Frequently, loud work environment, varying hot and cold temperatures, frequent exposure to melting snow and ice on returned rental equipment and upwards of 100+ customer interactions daily. Must be able to stand for long periods of time, walking while frequently lifting/carrying up to 25lbs of equipment at a time. Employees will be subject to performance reviews every 45 days during peak season. Employees with insufficient reviews may be terminated at the discretion of Chestnut Mountain Resort.

Primary Responsibilities

• Select, evaluate and issue adequate rental fleet (Boots, Helmets, Snowboards, Skis & Poles)
• Assist with the proper completion of rental forms as
• Always maintain a clean, safe and professional-looking work
• The proper return, sanitation, and storage of all fleet equipment (this includes fleet equipment left outside in storage racks).
• Return all exterior storage racks to their designated
• Walk through the building at the end of the night to pick up and take out all garbage, take ALL Lost and Found items to the Ticket Booth/Front Desk and make sure all customers are out of the building before locking down for the night.

Salary: $15.00 per hour