Level 1 IT Help Desk Technician – Growth & Benefits
Jobot
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Benefits offered by this job
Job summary
Jobot in Pasadena is seeking a Level 1 IT Help Desk Associate to join our growing team. You will support end users, triage incidents, and document solutions in our ticketing system.
The ideal candidate has 1–2 years of Help Desk experience, working knowledge of Windows 10 and basic iOS devices, and a willingness to work on-site. We offer health benefits, an overtime option, and a strong growth path within the company.
Qualifications
- 1–2 years of IT Help Desk experience.
- Experience with a ticketing system (any system).
- Working knowledge of Microsoft Windows Desktop OS (Windows 10).
- Basic knowledge of iOS mobile devices.
Skills
Job description
Jobot in Pasadena is seeking a Level 1 IT Help Desk Associate to join our growing team. You will support end users, triage incidents, and document solutions in our ticketing system.
The ideal candidate has 1–2 years of Help Desk experience, working knowledge of Windows 10 and basic iOS devices, and a willingness to work on-site. We offer health benefits, an overtime option, and a strong growth path within the company.
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