Legislative Information Specialist (Short-Term)

State of Montana; Helena (MT); On-site; USD 25,000 - 39,000; Full time

Job summary

State of Montana information specialist position at the Montana Legislative Services Division is a short-term role in Helena. Training is scheduled for December 30, 2026, with work shifts beginning January 4, 2027 and likely continuing through the legislative session.

The role involves answering public inquiries via a bill status system, entering messages, and maintaining professional conduct under pressure.

Qualifications

• Graduation from high school; experience in government, public speaking, and communication.
• Experience with telephone procedures and courteous public interaction.

Responsibilities

• Answer telephone inquiries using a computerized bill status information system.
• Input telephone messages on a computerized messaging system according to office policies.
• Maintain neutrality and respond calmly to the public, including occasional verbal abuse.
• Learn to use various information aids and select appropriate sources for answers.
• Speak and write standard English fluently; handle inquiries with courtesy and accuracy.

Skills

Phone handling

Verbal communication

Neutrality

Stress management

Education

High school diploma

Tools

Information systems

Job description

State of Montana information specialist position at the Montana Legislative Services Division is a short-term role in Helena. Training is scheduled for December 30, 2026, with work shifts beginning January 4, 2027 and likely continuing through the legislative session.

The role involves answering public inquiries via a bill status system, entering messages, and maintaining professional conduct under pressure.