Legislative Information Specialist - Short-Term

Montana; Helena (MT); On-site; USD 32,000 - 45,000; Full time

Job summary

Montana Legislative Services Division seeks a short-term Information Specialist in Helena to handle public inquiries using a bill status information system and messaging tools. Training is set for December 30, 2026, with work shifts from 7:30 am to 5:30 pm and occasional Saturdays.

The role requires courteous communication and accurate data entry. The position emphasizes neutrality, fluency in standard English, and ability to perform under pressure, with knowledge of state government and

Qualifications

• Minimum knowledge acquired through graduation from high school, with education or experience in government, public speaking, and communication.
• Ability to learn to use computerized systems to record and find information; to use various information aids and choose appropriate sources.

Responsibilities

• Answer telephone inquiries from the public concerning the Legislature using a computerized bill status information system and other aids.
• Take incoming telephone calls for legislators and input messages on a computerized messaging system.
• Maintain neutrality, speak and write standard English fluently, and remain calm under pressure and during abuse.

Skills

Telephone etiquette

Computer keyboard

Public interaction

English writing

Education

High school diploma

Job description

Montana Legislative Services Division seeks a short-term Information Specialist in Helena to handle public inquiries using a bill status information system and messaging tools. Training is set for December 30, 2026, with work shifts from 7:30 am to 5:30 pm and occasional Saturdays.

The role requires courteous communication and accurate data entry. The position emphasizes neutrality, fluency in standard English, and ability to perform under pressure, with knowledge of state government and