Legendary Service & Travel Concierge

AAA Auto Club Enterprises; West Covina (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises seeks a customer-focused professional to join our sales and service team in California. You will greet members, provide DMV and notary services where required, and work toward sales targets for multiple AAA products.

You will prepare travel materials, issue passport photos, and handle payments with accuracy while balancing the cash drawer. Local travel may be needed, and a high school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• Notary license to be obtained within 1 year where required.
• Experience in retail sales, banking or similar customer service environments.
• Ability to travel locally when necessary.
• Available Monday–Friday during office hours and Saturdays per branch.

Responsibilities

• Greet members and customers and provide legendary service.
• Provide DMV vehicle license, registration and notary services as required.
• Meet sales and service goals for multiple AAA products and services.
• Prepare and provide TripTik travel routes, maps, tour books and travel materials.
• Issue passport photos.
• Accept payments, provide receipts, balance and reconcile cash drawer.
• Make hotel and car rental reservations and share travel information.
• Walk customers through notary and other services as applicable.
• Utilize Microsoft Office for basic tasks.

Skills

Customer service

Sales experience

Notary license

Microsoft Office

Education

High school diploma / GED

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises seeks a customer-focused professional to join our sales and service team in California. You will greet members, provide DMV and notary services where required, and work toward sales targets for multiple AAA products.

You will prepare travel materials, issue passport photos, and handle payments with accuracy while balancing the cash drawer. Local travel may be needed, and a high school diploma or GED is required.