Legendary Outdoors Customer Relations Pro

Bass Pro Shops; Grapevine (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Customer Relations Associate to greet customers, provide information, and guide buying decisions in a fast-paced retail environment. You will handle merchandise, process returns, operate the POS, and stay informed about promotions while maintaining a clean, stocked workspace.

This full-time role requires a high school diploma and a customer-focused attitude, with opportunities to participate in company programs and benefits.

Qualifications

• Ability to greet customers promptly and provide friendly service.
• Capable of handling refunds, exchanges and processing payments accurately.
• Willingness to learn product information and promote store programs.

Responsibilities

• Greet customers as they enter the store in a friendly manner.
• Handle merchandise returns and complete refund/exchange paperwork.
• Maintain knowledge of products, sales and promotions.
• Operate the point of sale system to complete purchases.
• Secure firearms with trigger locks and manage visitor badges as needed.

Skills

Customer service

Communication

Cash handling

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops is seeking a Customer Relations Associate to greet customers, provide information, and guide buying decisions in a fast-paced retail environment. You will handle merchandise, process returns, operate the POS, and stay informed about promotions while maintaining a clean, stocked workspace.

This full-time role requires a high school diploma and a customer-focused attitude, with opportunities to participate in company programs and benefits.