Legendary Customer Service Team Member

Tractor Supply Company; Rocky Mount (VA); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Descrizione del lavoro

Tractor Supply Company is seeking a Team Member to interact with customers and fellow team members, supporting selling initiatives and performing assigned tasks while delivering a Legendary Customer Experience. The role emphasizes attendance, flexible scheduling, and a strong focus on customer service and safety, including poultry care where applicable.

The position requires the ability to work varied shifts, assist customers with loading purchases, and maintain a positive store environment.

Competenze

• Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education : A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Mansioni

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver Legendary Customer Service through GURA: Greet the Customer; Uncover Customer’s Needs & Wants; Recommend Product Solutions; Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate Forklift (unless under the age of 18).
• Operate Cardboard Baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above job duties.

Conoscenze

Customer service

Flexibility

Communication

Formazione

High school diploma or equivalent

Descrizione del lavoro

Tractor Supply Company is seeking a Team Member to interact with customers and fellow team members, supporting selling initiatives and performing assigned tasks while delivering a Legendary Customer Experience. The role emphasizes attendance, flexible scheduling, and a strong focus on customer service and safety, including poultry care where applicable.

The position requires the ability to work varied shifts, assist customers with loading purchases, and maintain a positive store environment.