Legendary Customer Service Team Member

Tractor Supply Company; Hart (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Tractor Supply Company is hiring a Team Member to engage customers and teammates while supporting selling initiatives and completing assigned tasks. You will help ensure a legendary customer experience, perform merchandise recovery, assist loading purchases, and maintain safety for birds as required.

No prior experience is required; some retail or farming knowledge is preferred. The role involves varied shifts and a focus on reliable attendance.

Qualifications

• Retail experience and/or farming knowledge is strongly preferred.
• High school diploma or equivalent preferred; reading/writing/counting required.
• Ability to read, write and count accurately.
• Strong communication and problem-solving skills.
• Basic computer skills and interpersonal skills.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied hours, shifts including nights/weekends as needed.
• Deliver Legendary Customer Service following GURA steps.
• Operate cash register and follow cash-handling procedures.
• Recover merchandise and participate in freight process.
• Complete Plan-o-gram merchandising and assemble merchandise.
• Perform janitorial duties and assist customers with loading.
• Ensure a Legendary shopping experience and bird safety where required.

Skills

Farming knowledge

Reading and counting

Communication skills

Problem solving

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalent preferred

Job description

Tractor Supply Company is hiring a Team Member to engage customers and teammates while supporting selling initiatives and completing assigned tasks. You will help ensure a legendary customer experience, perform merchandise recovery, assist loading purchases, and maintain safety for birds as required.

No prior experience is required; some retail or farming knowledge is preferred. The role involves varied shifts and a focus on reliable attendance.