Legal Workflow Coordinator — Late Shift (Hybrid)

Opensity Solutions; Phoenix (AZ); Hybrid; USD 32,959 - 46,941; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Legal Workflow Coordinator for a late shift in a hybrid Phoenix location. You will coordinate requests, manage workflow, and perform document specialist duties to ensure timely and accurate results for attorneys and staff.

The role requires an associate or secretarial degree and 5+ years' experience in legal document production or secretarial work, plus strong Microsoft Office and document management skills. Competitive benefits apply.

Qualifications

• Associate degree, secretarial degree, or equivalent combination of education and experience.
• Five or more years of experience in a legal document production environment and/or legal secretarial role.
• Working knowledge of legal terminology and familiarity with a law firm environment.
• Advanced proficiency with Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Provide exceptional customer service to attorneys and staff utilizing the Word Processing Department through professional, responsive, and detail-oriented communication.
• Manage, monitor, and prioritize workflow during assigned shifts to meet attorney deadlines and service expectations.
• Perform Document Specialist duties as required, based on workload and business needs.
• Coordinate workflow transitions across shifts using Shift Status emails, written instructions, and verbal communication to ensure continuity of service.
• Communicate effectively through work requests, email, telephone, and messaging platforms to support timely and accurate job completion.
• Collaborate with Supervisors and fellow Coordinators to maintain, update, and implement departmental procedures and documentation.
• Escalate operational issues, potential risks, and employee relations concerns to the Supervisor in a timely and professional manner.
• Support additional document processing initiatives, firm projects, and departmental functions as assigned.

Skills

Strong communication skills

Attention to detail

Legal terminology

Document Management Systems

Microsoft Office Suite

Education

Associate degree or secretarial degree or equivalent

Tools

Document Management Systems

Microsoft Office

Job description

Opensity Solutions is seeking a Legal Workflow Coordinator for a late shift in a hybrid Phoenix location. You will coordinate requests, manage workflow, and perform document specialist duties to ensure timely and accurate results for attorneys and staff.

The role requires an associate or secretarial degree and 5+ years' experience in legal document production or secretarial work, plus strong Microsoft Office and document management skills. Competitive benefits apply.