Legal Operations & Workflow Navigator

Opensity Solutions; Phoenix (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Workflow Coordinator in Phoenix to deliver high-quality legal document production support and service. You will coordinate requests, manage workflows across shifts, and ensure smooth handoffs to processors while maintaining standards.

Requirements include an associate or secretarial degree with 5+ years in a legal document environment, strong MS Office skills, and excellent communication.

Qualifications

• Five or more years of experience in a legal document production environment or legal secretarial role.
• Knowledge of legal terminology and familiarity with a law firm environment.
• Strong proficiency with MS Office and document management systems.

Responsibilities

• Provide exceptional customer service to attorneys and staff in a legal support setting.
• Manage, monitor, and prioritize workflow to meet deadlines and service expectations.
• Collaborate with Supervisors and Coordinators to update procedures and documentation.
• Escalate operational issues and risks to the Supervisor in a timely manner.
• Support additional document processing initiatives and departmental functions.

Skills

Legal doc production

Legal secretarial

Attention to detail

MS Office

Education

Associate or secretarial degree

Tools

Document Management Systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Opensity Solutions is seeking a Workflow Coordinator in Phoenix to deliver high-quality legal document production support and service. You will coordinate requests, manage workflows across shifts, and ensure smooth handoffs to processors while maintaining standards.

Requirements include an associate or secretarial degree with 5+ years in a legal document environment, strong MS Office skills, and excellent communication.