Legal Tech & AI Operations Manager

Savvy; United States; On-site; USD 109,000 - 184,000; Full time

Benefits offered by this job

Health and wellness coverage

Disability coverage

Life insurance

401(k) Savings and Investment Plan

Flexible vacation

8 paid holidays annually

Paid parental leave

Employee Assistance Program

Job summary

SailPoint's legal team is seeking a Legal Operations Manager to own the department's technology and AI program end to end, aligning tools with risk and growth. You will design, deploy, test and maintain AI-powered workflows and no-code automations that scale across legal, finance, engineering and compliance.

You will implement standardized processes, build knowledge repositories, and measure ROI of legal tech while partnering with IT, Security and Privacy to ensure data governance and policy

Qualifications

• BA or BS required.
• 5+ years in legal operations, legal program management, legal engineering, or similar role—preferably within a technology company.
• Hands-on experience implementing, configuring, and administering legal technology platforms.
• Proven experience building and deploying generative AI solutions in a legal or professional services setting, including prompt engineering, workflow design, and output testing and validation.
• Ability to translate legal requirements into technical specifications, and to explain technical concepts to attorneys and business stakeholders.

Responsibilities

• Partner with General Counsel and Deputy General Counsel to drive legal department strategic planning process, including goal development, measurement and communication
• Drive execution of legal’s strategic initiatives through development and management of key legal workflows
• Develop innovative processes and procedures to support effective, efficient program management and business operations, including building central repositories for knowledge sharing, scalable playbooks and identifying new legal tools that support rapid business scaling
• Identify, track and report on key metrics related to legal’s in-house legal service delivery model, including adoption and ROI of legal technology and AI tools
• Collaborate with cross-functional teams including sales, business development, regulatory, IT, and finance to streamline cross-functional initiatives and operations
• Partner with legal and compliance teams to create and maintain standardized tracking and evaluation of risk assessments and mitigation plans to support a rapidly growing business
• Own the legal technology roadmap and stack, including vendor evaluation, selection, implementation, and ongoing administration and optimization
• Find, scope, and prioritize AI use cases across the legal department by working directly with attorneys to understand their workflows
• Design and build AI solutions, including prompts, skills, prompt libraries, AI playbooks, custom agents, and AI-powered workflows, and configure them for SailPoint’s positions and risk tolerance
• Build and maintain no-code and low-code automations, document templates, self-service tools, and integrations between legal systems and enterprise platforms (e.g., Salesforce, Slack, SharePoint, Jira)
• Act as technical owner and administrator for legal systems, covering configuration, user access, testing, data quality, reporting dashboards, and troubleshooting
• Partner with IT, Security, and Privacy on data governance, confidentiality, privilege protection, and security reviews for legal AI tools, consistent with SailPoint’s AI policies and applicable AI regulations
• Lead change management, training, and documentation to drive adoption of new tools, and gather user feedback to improve solutions over time
• Stay current on legal tech and generative AI developments and run pilots and proofs of concept to assess emerging capabilities

Skills

Project management

Legal tech

Communication skills

Education

BA or BS required

Tools

Salesforce

Slack

SharePoint

Jira

Job description

SailPoint's legal team is seeking a Legal Operations Manager to own the department's technology and AI program end to end, aligning tools with risk and growth. You will design, deploy, test and maintain AI-powered workflows and no-code automations that scale across legal, finance, engineering and compliance.

You will implement standardized processes, build knowledge repositories, and measure ROI of legal tech while partnering with IT, Security and Privacy to ensure data governance and policy