Legal Records & Client Services Specialist

Magna Legal Services, LLC; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Magna Legal Services in the United States is seeking a reliable Records Client Services Facilitator to join our Client Services team. You will research client questions, coordinate timely responses, and keep ongoing matters organized.

The ideal candidate works independently, solves problems thoughtfully, communicates with professionalism, and is eager to grow in a legal services setting. This role supports clients nationwide, requiring strong written and verbal communication, sharp attention to

Qualifications

• Ability and willingness to learn the litigation process.
• Strong work ethic, reliability, and a goal-oriented approach.
• Excellent written and verbal communication skills.
• Strong attention to detail, research skills, and deductive reasoning.
• Ability to work independently and collaborate with a team in a fast-paced environment.
• Proficiency with Microsoft Office and PDF tools (Adobe Acrobat or Nitro).

Responsibilities

• Research and diagnose procedural issues and exceptions involving client matters.
• Respond to client emails and inquiries promptly and professionally.
• Communicate clearly with clients, witnesses, and team members, including handling challenging interactions.
• Navigate software, web portals, and digital filing systems to find and manage information.
• Maintain a calendar and track follow-up tasks to ensure ongoing matters receive timely attention.

Skills

Communication

Attention to detail

Research skills

Deductive reasoning

Independence with teamwork

Time management

Tools

Microsoft Office

PDF Tools (Adobe Acrobat/Nitro)

Job description

Magna Legal Services in the United States is seeking a reliable Records Client Services Facilitator to join our Client Services team. You will research client questions, coordinate timely responses, and keep ongoing matters organized.

The ideal candidate works independently, solves problems thoughtfully, communicates with professionalism, and is eager to grow in a legal services setting. This role supports clients nationwide, requiring strong written and verbal communication, sharp attention to