Records Client Services Specialist

Magna Legal Services, LLC

United States

Remote

USD 22,000 - 28,000

Full time

6 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Magna Legal Services is seeking a reliable, detail-oriented Records Client Services Facilitator to join our Client Services team. You will research client questions, coordinate timely responses, and keep ongoing matters organized.

The ideal candidate works well independently, solves problems thoughtfully, and communicates with professionalism in a legal services setting. The role emphasizes research, prompt client communication, and managing multiple matters with attention to detail, using

Qualifications

Willingness to learn the litigation process and documentary evidence.
Strong work ethic, reliability, and goal-oriented approach.
Excellent written and verbal communication skills.
Strong attention to detail, research, and deductive reasoning.
Ability to work independently and with a team in a fast-paced environment.

Responsibilities

Research and diagnose procedural issues and exceptions involving client matters.
Respond to client emails and inquiries promptly and professionally.
Communicate clearly with clients, witnesses, and team members, including when handling challenging or sensitive interactions.
Navigate software, web portals, and digital filing systems to find and manage information.
Maintain a calendar and track follow-up tasks to ensure ongoing matters receive timely attention.