Legal Operations Manager Strategy & Ops

Front Door Defense; Sunnyvale, Northern (CA, KY); Hybrid; USD 160,000 - 220,000; Full time

Job summary

Applied Intuition is seeking a Legal Operations Manager in Sunnyvale to own and optimize the legal department's operations and technology stack, including CLMs, privacy software, and procurement tooling.

You will lead installation, evaluation, and ongoing administration of tools, ensuring data privacy and regulatory compliance while coordinating with Legal, Finance, and IT teams.

Qualifications

• 5+ years of experience in legal operations, technical program management, or technology implementation.
• Experience with ticketing systems and procurement tools.
• Strong project management, analytics, and communication skills.

Responsibilities

• Own all aspects of the legal tech stack, including evaluation and administration of software tools.
• Lead integration of workflow automation and AI-powered tools while ensuring privacy, security, and regulatory compliance.
• Manage system migrations, upgrades, and user access; address system pain points for internal customers.
• Partner with Legal, Finance, and Procurement to optimize processes and deliver measurable improvements in efficiency.
• Serve as project manager across multiple initiatives, aligning technical solutions with business goals and compliance requirements.
• Develop and deliver training, documentation, and support resources for end users.
• Monitor trends in legal technology, privacy, and AI; make recommendations for continuous improvement.
• Manage vendor relationships for legal software and coordinate across IT, Legal, and Finance teams.

Skills

Legal operations

Project management

Systems integration

Cross-functional collaboration

AI workflow tools

Data analysis

Tools

Jira

Coupa

CLMs

Job description

Legal Operations Manager

Lead deployment and optimization of legal operations tools to improve efficiency and compliance

Location: Sunnyvale, California

Compensation: $160,000 - 220,000 USD / year

About The Role

Legal Operations Manager

Applied Intuition is seeking a Legal Operations Manager to own and optimize our legal department's operations and technology stack, including procurement and contract lifecycle management. This person will be responsible for selecting, implementing, and/or maintaining tools such as privacy software, a new contract lifecycle management (CLM) system, and enhancements to procurement and legal request ticketing systems. The ideal candidate brings a strong technical background, proven project management experience, and is energized by process improvement and AI integration. This is a highly cross-functional role partnering with Legal, Finance, IT, and internal customers to deliver scalable, user-friendly systems.

At Applied Intuition, you will:

• Own all aspects of the legal tech stack, including evaluation, implementation, and ongoing administration of software tools
• Lead the integration of workflow automation and AI-powered tools while ensuring data privacy, security, and regulatory compliance
• Manage system migrations, upgrades, and user access; proactively identify and address system pain points for internal customers
• Partner with Legal, Finance, and Procurement to capture requirements, optimize processes, and deliver measurable improvements in efficiency and customer satisfaction
• Serve as project manager across multiple concurrent initiatives, aligning technical solutions with business goals and compliance requirements
• Develop and deliver training, documentation, and support resources for end users
• Monitor industry trends in legal technology, privacy, and AI; make recommendations for continuous improvement
• Manage vendor relationships for legal software and coordinate across IT, Legal, and Finance teams to ensure seamless operations
• Track key metrics, prepare dashboards, and report on system adoption and performance

We're looking for someone who has:

• 5+ years of experience in legal operations, technical program management, or technology implementation, with direct ownership of legal or compliance systems
• Demonstrated expertise in project management, systems integration, and cross-functional collaboration
• Experience with ticketing systems such as Jira, procurement tools such as Coupa, CLMs, and workflow/process improvement, ideally in a high-growth, tech-forward environment
• Technical acumen and comfort driving evaluation and integration of new technologies and AI solutions
• Strong analytical, problem-solving, and communication skills

Nice to have:

• Background in technical program management (TPM), legal operations, or business systems
• Experience leading legal technology initiatives at a scaling technology company
• Knowledge of procurement, finance systems, and legal process automation

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.

FOR US-BASED ROLES: Applied Intuition is committed to providing an accessible and inclusive application and interview experience to applicants who are disabled veterans and other applicants with disabilities or medical conditions. Reasonable accommodations are available, requesting an accommodation will not affect your candidacy in any way, and you are not required to disclose the nature of your disability or medical condition in order to make a request. If you require an accommodation please contact [e-mail]. We will work with you!