Legal Operations Manager - Paralegal & Office Lead

J&T Business Consulting; Kentucky; On-site; USD 60,000 - 90,000; Full time

Job summary

J&T Business Consulting seeks an Office Operations Manager to lead facilities, office operations, and administrative support across all locations. The role supervises legal support staff and office services, ensuring efficient, high-quality support aligned with client service standards.

The ideal candidate brings strong leadership and hands-on experience in legal support functions, enabling effective staff support throughout the organization and collaboration with attorneys and practice

Qualifications

• Associate's or Bachelor's degree preferred; equivalent combination considered.
• Prior experience as a legal assistant and/or paralegal required.
• 1–2 years of supervisory or lead experience required.
• Progressive experience in legal operations or office management preferred.

Responsibilities

• Directly oversee legal assistants, paralegals, and office services staff, including hiring, onboarding, training, development, and performance management.
• Supervise staffing resources, managing workload distribution, coverage needs (per PTO/remote work), and shifts in assignments.
• Serve as a primary point of contact for attorneys to ensure effective support and alignment with practice group needs.
• Collaborate with leadership to provide coaching, mentoring, and career development opportunities for staff.
• Coordinate day-to-day tasks for Office Services staff, making operational decisions that promote efficiency.
• Work with the management team to develop, enforce, and train staff and attorneys on best practices, workflows, and standard operating procedures.
• Serve as a backup—and oversee the backup program—for legal assistants, paralegals, and Office Services positions.
• Serve as the liaison for vendor relationships, including property management, cleaning, maintenance, and parking services.
• Coordinate facility needs across multiple office locations and monitor ongoing service requests through completion.
• Assist the Executive Director with cost center budget preparation by projecting expenses related to facilities, supplies, and services, while identifying and communicating budget variances.
• Oversee internal and external mail delivery operations.
• Partner with Human Resources to ensure compliance with applicable health, safety, and regulatory requirements.
• Oversee office supply inventory and purchasing, including negotiating prices and contracts with vendors and obtaining internal approval for new goods and services.
• Collaborate with leadership, HR, IT, Finance, and Practice Group Leaders to align operational strategies with organizational goals.
• Complete additional duties as assigned.

Skills

Staff management

Vendor management

Operations coordination

Leadership

Compliance

Education

Bachelor's degree

Associate degree

Tools

Practice management systems

Document management

Microsoft Office

Productivity tools

Job description

J&T Business Consulting seeks an Office Operations Manager to lead facilities, office operations, and administrative support across all locations. The role supervises legal support staff and office services, ensuring efficient, high-quality support aligned with client service standards.

The ideal candidate brings strong leadership and hands-on experience in legal support functions, enabling effective staff support throughout the organization and collaboration with attorneys and practice