Legal Office Operations Lead

J&T Business Consulting; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

J&T Business Consulting in Madison, WI is seeking an Office Operations Manager to oversee facilities, office operations, and administrative support across locations. You will supervise legal staff and office services, ensuring efficient support aligned with client service standards.

The ideal candidate has leadership experience in legal support, enabling effective staff support throughout the organization and collaboration with attorneys and leadership on best practices and SOPs.

Qualifications

• Education of Associate's or Bachelor's degree preferred in related fields.
• Experience as a legal assistant and/or paralegal is required.
• 1–2 years of supervisory or lead experience required.
• Progressive experience in legal operations or office management preferred.
• Proficiency with legal practice management systems, document management software, MS Office and productivity tools.

Responsibilities

• Oversee staff including hiring, onboarding, training, and performance management.
• Supervise workload distribution, PTO/remote work coverage, and assignments.
• Serve as primary contact for attorneys to align support with practice needs.
• Provide coaching and career development opportunities for staff.
• Coordinate Office Services tasks and establish SOPs with leadership.
• Oversee vendor relationships for facilities, cleaning, maintenance, and parking.
• Monitor multiple offices and manage service requests through completion.
• Assist budget prep for facilities and supplies; communicate variances.
• Ensure compliance with health, safety, and regulatory requirements.

Skills

Staff supervision

Vendor coordination

Education

Associate's or Bachelor's degree

Tools

Legal practice management systems

Document management software

Microsoft Office Suite

Business productivity tools

Job description

J&T Business Consulting in Madison, WI is seeking an Office Operations Manager to oversee facilities, office operations, and administrative support across locations. You will supervise legal staff and office services, ensuring efficient support aligned with client service standards.

The ideal candidate has leadership experience in legal support, enabling effective staff support throughout the organization and collaboration with attorneys and leadership on best practices and SOPs.