Legal Operations Leader — Practice Management

The Phoenix Group; San Diego (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The Phoenix Group is seeking an Administrative Manager to oversee the supervision, performance management, and strategic leadership of practice operations professionals in a fast-paced professional services environment.

You will drive staffing, onboarding, and process improvements while aligning operations with organizational goals to deliver superior administrative support and client satisfaction. Strong leadership and communication are essential to success.

Qualifications

• Bachelor's degree with at least 5 years’ managerial or supervisory experience in a professional services setting.
• Proven leadership ability to develop teams and drive operational excellence.
• Excellent communication with stakeholders at all levels with professionalism and diplomacy.
• Demonstrated ability to manage multiple projects independently and meet tight deadlines.
• Experience with practice management systems, HRIS platforms, timekeeping, billing, and expense software.

Responsibilities

• Lead and manage the practice operations team, providing strategic guidance and ensuring staffing, workflows, and processes support firm objectives.
• Develop and implement best practices for practice management, operational efficiencies, and client service enhancements.
• Collaborate with practice leaders, managers, and external partners to optimize staffing and resource allocation.
• Oversee onboarding, training, and development programs for staff, attorneys, and summer associates.
• Manage performance evaluations, set standards, and facilitate professional growth through coaching and recognition.

Skills

Leadership

Communication

Project management

Education

Bachelor's degree

Tools

Workday

Clio

MyCase

Timekeeping systems

Job description

The Phoenix Group is seeking an Administrative Manager to oversee the supervision, performance management, and strategic leadership of practice operations professionals in a fast-paced professional services environment.

You will drive staffing, onboarding, and process improvements while aligning operations with organizational goals to deliver superior administrative support and client satisfaction. Strong leadership and communication are essential to success.