Legal Operations Assistant - Immigration

Ellis Porter - The Immigration Attorneys; Troy (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work opportunities

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Generous paid time off

Job summary

Ellis Porter seeks a Legal Operations Assistant (Core Services Specialist) to support daily operations by handling government and general correspondence, with on-site duties at the Troy, Michigan office. The role includes document handling, package assembly, and quality checks, and does not involve independently handling immigration cases.

This full-time position (40 hours/week) emphasizes organized records management, confidentiality, and collaboration, with opportunities to contribute to

Qualifications

• Associate’s or bachelor’s degree preferred.
• Experience in administrative, legal-support, data-entry, mail-processing, or similar operations.
• Strong organizational skills and attention to detail.
• Ability to manage routine, detail-oriented work efficiently in a fast-paced, high-volume environment.
• Strong written and verbal communication skills and the ability to work effectively with team members across the firm.
• Proficiency with Microsoft 365, including Outlook, Teams, and SharePoint, and comfort learning case-management and document-management systems.

Responsibilities

• Receive, sort, scan, log, and route incoming government correspondence to the appropriate attorney, case manager, or workflow.
• Enter and update information from government correspondence, including receipt numbers, case statuses, and expiration dates, and verify data accuracy.
• Support filing workflows by printing, assembling, scanning, and preparing immigration application packages for shipment.
• Maintain organized electronic and physical records in accordance with department procedures and firm confidentiality requirements.
• Participate in cross-training, special projects, and continuous-improvement initiatives, and perform other related duties as assigned.
• Collaborate with team members to identify areas of process improvement and offer alternative options to create more efficiency.

Skills

Organizational skills

Attention to detail

Data-entry experience

Communication skills

Discretion with confidential info

Education

Associate’s or Bachelor’s degree preferred

Tools

Microsoft 365 (Outlook, Teams, SharePoint)

Job description

About Ellis Porter

At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. We are a team of dedicated immigration professionals (we call ourselves Porters) who believe passionately in the economic, cultural, and human value of immigration. We help clients navigate complex, high-stakes decisions with refreshingly clear guidance, creative strategies, responsive service, and genuine empathy.

Immigration law is challenging, fast-paced, and deeply personal; it calls for care, sound judgment, and a shared commitment to doing excellent work. At Ellis Porter, we love what we do, and who we do it with, and we find great satisfaction in knowing that our work positively impacts the careers, families, and lives of all those we serve.

About Ellis Porter

At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. We are a team of dedicated immigration professionals (we call ourselves Porters) who believe passionately in the economic, cultural, and human value of immigration. We help clients navigate complex, high-stakes decisions with refreshingly clear guidance, creative strategies, responsive service, and genuine empathy.

Immigration law is challenging, fast-paced, and deeply personal; it calls for care, sound judgment, and a shared commitment to doing excellent work. At Ellis Porter, we love what we do, and who we do it with, and we find great satisfaction in knowing that our work positively impacts the careers, families, and lives of all those we serve.

Our Culture

We are immensely proud of our culture at Ellis Porter. It’s grounded in the belief that people do their best work when they feel trusted, supported, and encouraged to bring their whole selves to work. We take our work seriously, but not ourselves. We do not tolerate drama, and jerks are not allowed. It’s not what you would expect from a typical law firm, because we are not a typical law firm.

In the demanding, ever-changing world of immigration, our processes and tools continue to evolve, and we look for Porters who approach change with adaptability, curiosity, and a desire to keep improving how we serve one another and our clients. If you believe great work can be both high-performing and human, come join us and help make a difference.

The Position

The Legal Operations Assistant (known internally as a Core Services Specialist) supports daily legal operations by receiving, sorting, scanning, routing, and accurately recording incoming government and general correspondence. This role also supports outbound immigration filing workflows through document handling, assembly, quality checks, and shipment preparation. The position does not require preparing legal responses or independently handling immigration cases.

This full-time position (40 hours/week) works on-site from our Troy office.

What You’ll Do

• Receive, sort, scan, log, and route incoming government correspondence including receipt notices, RFEs, approval notices, and other case-related mail to the appropriate attorney, case manager, or workflow.
• Enter and update information from government correspondence, including receipt numbers, case statuses, and expiration dates, and verify data accuracy.
• Support filing workflows by printing, assembling, scanning, and preparing immigration application packages for shipment.
• Maintain organized electronic and physical records in accordance with department procedures and firm confidentiality requirements.
• Participate in cross-training, special projects, and continuous-improvement initiatives, and perform other related duties as assigned.
• Collaborate with team members to identify areas of process improvement and offer alternative options to create more efficiency.

What Skills And Experience You’ll Bring

• Associate’s or bachelor’s degree preferred; relevant administrative, legal-support, or operations experience will be considered.
• Experience in an administrative, legal-support, data-entry, mail-processing, or similar operations role preferred; law-firm or immigration experience is a plus.
• Strong organizational skills, attention to detail, and commitment to accurate, timely work.
• Ability to manage routine, detail-oriented work efficiently in a fast-paced, high-volume environment.
• Strong written and verbal communication skills and the ability to work effectively with team members across the firm.
• Proficiency with Microsoft 365, including Outlook, Teams, and SharePoint, and comfort learning case-management and document-management systems.
• Ability to handle confidential client information with discretion and in accordance with firm policies.

What We’ll Provide

• An opportunity to do challenging, dynamic, highly rewarding work with an inspiring mission.
• A team of intelligent, creative, and dedicated immigration professionals who value respectful, collaborative working relationships.
• Inclusive firm culture celebrating diverse perspectives, backgrounds, identities, and experiences.
• People-centered workplace policies and flexible work schedules, including remote work opportunities.
• Competitive compensation, health/dental/vision/life insurance benefits, a 401(k)-retirement savings plan with employer-matching, and generous paid time off.
• Employees working in person at our Troy or Ann Arbor offices enjoy a casual dress code, and company sponsored lunch just about every week.

Does this position, and our culture, seem like a good fit for you? If so, we would love to speak with you about joining the Ellis Porter team!

Ellis Porter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.