Legal Operations Analyst: Data, Spend & Insights

Humana; Illinois; On-site; USD 54,000 - 73,000; Full time

Job summary

Humana is seeking a Legal Operations Professional to collect, organize, and analyze law department data, including matter management metrics and outside counsel spend, with moderate complexity in assignments. You will help administer legal tech platforms, manage vendors, and prepare insightful reports for leadership.

The role requires a Bachelor's degree, 1+ years in legal operations, strong analytical and Excel skills, and the ability to interpret data for decision-making.

Qualifications

• Bachelor's degree required.
• 1+ years in legal operations or related professional services environment.
• Experience collecting, organizing, and analyzing data to support operational reporting and decision-making.
• 1+ years of experience with financial analysis, including building financial models, analyzing fee structures, and preparing pricing reviews or cost assessments.
• Excellent organizational skills, written and oral communication skills.
• Strong financial modeling and analytical skills, with the ability to evaluate alternative fee arrangements, discount structures, and cost-benefit analyses.
• Excellent Microsoft Office skills (including Word, Excel, PowerPoint, and SharePoint), with advanced Excel proficiency for financial modeling and data analysis.

Responsibilities

• Help with the administration and maintenance of legal technology platforms such as e-billing, matter management, and knowledge management systems
• Assist with vendor management coordination, including tracking outside counsel performance, processing invoices, and maintaining vendor records
• Help prepare reports, dashboards, and presentations on law department metrics, spend trends, and benchmarking data to inform leadership decision-making
• Conduct financial analysis of law department spend data, including reviewing and evaluating law firm and legal service provider pricing structures
• Helps create financial models to analyze law firm alternative fee arrangements (AFAs), prompt pay discounts, volume discounts, and other fee structures to identify cost savings and optimize outside counsel spend
• Support the preparation of law firm and legal service provider pricing reviews, including rate benchmarking, fee arrangement comparisons, and value assessments to inform negotiation strategies
• Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Skills

Data analysis

Financial modeling

Written and oral communication

Organizational skills

Education

Bachelor's degree

MBA

Tools

Excel

Word

PowerPoint

SharePoint

Knowledge management systems

Job description

Humana is seeking a Legal Operations Professional to collect, organize, and analyze law department data, including matter management metrics and outside counsel spend, with moderate complexity in assignments. You will help administer legal tech platforms, manage vendors, and prepare insightful reports for leadership.

The role requires a Bachelor's degree, 1+ years in legal operations, strong analytical and Excel skills, and the ability to interpret data for decision-making.