Legal Operations Professional

Humana; Washington; On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Parental leave

Job summary

Humana is seeking a Legal Operations Professional to collect, organize, and analyze law department data, including matter management metrics and outside counsel spend. The role supports leadership with reporting, pricing reviews, and cost optimization.

The position requires a Bachelor’s degree and 1+ years in legal operations or related fields, with strong Excel skills and advanced data analysis capabilities. Occasional in-office attendance is expected at Humana’s offices.

Qualifications

• Bachelor’s degree required.
• 1+ years experience in legal operations, legal support, knowledge management, or related professional services.
• Experience collecting, organizing, and analyzing data to support reporting and decision-making.
• 1+ years of experience with financial analysis, including building financial models and pricing reviews or cost assessments.
• Excellent organizational, written and oral communication skills.
• Strong financial modeling and analytical skills with evaluating fee arrangements and cost analyses.
• Advanced Excel proficiency for financial modeling and data analysis.

Responsibilities

• Help administer and maintain legal technology platforms such as e-billing and matter management.
• Assist with vendor management coordination, including tracking outside counsel performance and invoices.
• Prepare reports, dashboards, and presentations on law department metrics and spend trends.
• Conduct financial analysis of law department spend data and pricing structures.
• Create financial models to analyze AFAs, discounts, volume pricing, and cost savings.
• Support pricing reviews and value assessments to inform negotiations.
• Work guided by precedent and documented procedures with some interpretation.

Skills

Data analysis

Financial modeling

MS Office

Communication

Education

Bachelor’s degree

Tools

e-billing platforms

Matter management

SharePoint

Job description

Become a part of our caring community

The Legal Operations Professional collects, organizes, and analyzes law department data, including matter management metrics, outside counsel spend, and operational benchmarks. Your work assignments are often straightforward and of moderate complexity.

Job Responsibilities:

• Help with the administration and maintenance of legal technology platforms such as e-billing, matter management, and knowledge management systems
• Assist with vendor management coordination, including tracking outside counsel performance, processing invoices, and maintaining vendor records
• Help prepare reports, dashboards, and presentations on law department metrics, spend trends, and benchmarking data to inform leadership decision-making
• Conduct financial analysis of law department spend data, including reviewing and evaluating law firm and legal service provider pricing structures
• Helps create financial models to analyze law firm alternative fee arrangements (AFAs), prompt pay discounts, volume discounts, and other fee structures to identify cost savings and optimize outside counsel spend
• Support the preparation of law firm and legal service provider pricing reviews, including rate benchmarking, fee arrangement comparisons, and value assessments to inform negotiation strategies
• Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree
• 1+ years experience working in legal operations, legal support, knowledge management, or a related professional services environment
• Experience collecting, organizing, and analyzing data to support operational reporting and decision-making
• 1+ years of experience with financial analysis, including building financial models, analyzing fee structures, and preparing pricing reviews or cost assessments
• Excellent organizational skills, written and oral communication skills
• Strong financial modeling and analytical skills, with the ability to evaluate alternative fee arrangements, discount structures, and cost-benefit analyses
• Excellent Microsoft Office skills (including Word, Excel, PowerPoint, and SharePoint), with advanced Excel proficiency for financial modeling and data analysis

Preferred Qualifications

• MBA, paralegal certification, or an advanced degree in a related field (e.g., business, information management, library science, or legal studies)
• Familiarity with the CLOC Core 12 competency framework or ACC Legal Operations resources
• Experience analyzing law firm billing data, rate structures, or outside counsel fee arrangements
• Financial background, including experience with budgeting, forecasting, or legal spend analytics

Additional Information

Candidates for this role must live within commuting distance of one of Humana’s offices. These offices are located in Louisville, KY; Washington, DC; or Chicago, IL. We will require occasional in-office attendance.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$53,700 - $72,600 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.