Legal Operations Analyst

IP House UK Holdings Ltd; Erie (Erie County); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Flexible work environment

Comprehensive benefits package

Job summary

IP House UK Holdings Ltd is seeking a Legal Operations Analyst to process IP takedown requests and support responses to law enforcement and privacy matters. You’ll handle high-volume DMCA and trademark notices, collaborate with the Trust & Safety team, and contribute to policy improvements.

Ideal candidates have IP operations experience, strong attention to detail, and the ability to present data to inform decisions and track success metrics. Remote US-based role.

Qualifications

• Experience in intellectual property operations, trust and safety, or customer experience.
• Ability to handle a high volume of legal document intake and processing.
• Analytical approach to gathering and presenting data to inform decisions and metrics.
• Knowledge of DMCA and Trademark law, as well as fair use.
• Experience processing DMCA or Trademark requests for content removal.

Responsibilities

• Process large volumes of copyright and trademark takedown requests and counter-notifications
• Track all content removed pursuant to valid takedown requests
• Handle escalations related to the unauthorized use of content
• Work with the Trust & Safety team on IP related content moderation issues
• Identify areas to improve IP policies, processes, and tooling
• Draft response language to common IP questions and issue types
• Research industry standard practices for IP notice and takedown procedures
• Support Legal Operations team across law enforcement and privacy matters
• Occasionally participate in on-call rotation during working hours

Skills

IP operations

DMCA knowledge

Trademark law

Data analysis

Policy improvement

Content moderation

Tools

DMCA workflow tools

Job description

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.

With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.

Overview of the Role:

As a Legal Operations Analyst, you will report to the Legal Operations Team Lead and process any intellectual property (IP) takedown requests, helping ensure our client continues to respect and uphold the intellectual property rights of all artists and creators. As part of the Legal Operations team, you will also support our client's responses to law enforcement and privacy requests.

Essential Duties and Responsibilities:

• Process large volumes of copyright and trademark takedown requests and counter-notifications
• Track all content removed pursuant to valid takedown requests
• Handle escalations related to the unauthorized use of content
• Work with our Trust & Safety team on IP related content moderation issues
• Identify areas to improve IP policies, processes, and technical tooling
• Draft response language to common IP questions and issue types
• Research industry standard practices for IP notice and takedown procedures
• Support Legal Operations team as needed across law enforcement and privacy related matters
• Occasionally participate in exigent on-call rotation during working hours

What You’ll Bring:

• Experience working in intellectual property operations, trust and safety, or customer experience
• Strong attention to detail
• Ability to handle a high volume of legal document intake and processing
• Analytical approach to gathering and presenting data to inform decisions and the ongoing tracking of success metrics
• Strategic problem solving when finding opportunities for improvement
• Comfort with reviewing sensitive, explicit, and/or potentially disturbing content
• Knowledge of DMCA and Trademark law, as well as fair use
• Experience bringing or processing DMCA or Trademark requests for content removal
• Experience in law or policy within the Internet industry

Why IP House:

IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.

Achieving this ambitious mission requires the collaboration of an exceptionally talented team.We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.

We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.

Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.

IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.

The pay range for this role is:

20 - 22 USD per hour (Remote (United States))