Legal Operations Analyst

GainRep; Erie (Erie County); On-site; USD 70,000 - 90,000; Full time

Job summary

IP House is seeking a Legal Operations Analyst to support takedown requests, enforcement actions, and responses to law enforcement and privacy inquiries. You will help protect IP rights for brands and creators, working within the Legal Operations team to process requests and improve procedures.

You will collaborate with the Trust & Safety group, draft standard responses, and track outcomes while identifying opportunities to enhance policies and technology.

Qualifications

• Experience in intellectual property operations, trust & safety, or customer experience.
• Strong attention to detail and ability to process high volumes of legal documents.
• Analytical approach to data gathering and tracking success metrics.
• Strategic problem solving to improve IP policies, processes, and tooling.
• Comfort with reviewing sensitive or potentially disturbing content.
• Knowledge of DMCA and Trademark law, including fair use.
• Experience handling DMCA or Trademark takedown requests for content removal.
• Experience in law or policy within the Internet industry.

Responsibilities

• Process large volumes of copyright and trademark takedown requests and counter-notifications.
• Track content removed pursuant to valid takedown requests.
• Handle escalations related to unauthorized use of content.
• Collaborate with Trust & Safety on IP-related content moderation issues.
• Identify areas to improve IP policies, processes, and tooling.
• Draft response language to IP questions and issue types.
• Research industry standard practices for IP notice and takedown procedures.
• Support Legal Operations across law enforcement and privacy matters.
• Occasionally participate in exigent on-call rotation during working hours.

Skills

IP operations

Trust & Safety

Customer experience

Attention to detail

Data analysis

Problem solving

Sensitive content review

DMCA knowledge

Trademark law knowledge

IP notice and takedown

Job description

About IP House

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.

About IP House

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.

With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.

Overview Of The Role

As a Legal Operations Analyst, you will report to the Legal Operations Team Lead and process any intellectual property (IP) takedown requests, helping ensure our client continues to respect and uphold the intellectual property rights of all artists and creators. As part of the Legal Operations team, you will also support our client's responses to law enforcement and privacy requests.

Essential Duties And Responsibilities

• Process large volumes of copyright and trademark takedown requests and counter-notifications
• Track all content removed pursuant to valid takedown requests
• Handle escalations related to the unauthorized use of content
• Work with our Trust & Safety team on IP related content moderation issues
• Identify areas to improve IP policies, processes, and technical tooling
• Draft response language to common IP questions and issue types
• Research industry standard practices for IP notice and takedown procedures
• Support Legal Operations team as needed across law enforcement and privacy related matters
• Occasionally participate in exigent on-call rotation during working hours

What You’ll Bring

• Experience working in intellectual property operations, trust and safety, or customer experience
• Strong attention to detail
• Ability to handle a high volume of legal document intake and processing
• Analytical approach to gathering and presenting data to inform decisions and the ongoing tracking of success metrics
• Strategic problem solving when finding opportunities for improvement
• Comfort with reviewing sensitive, explicit, and/or potentially disturbing content
• Knowledge of DMCA and Trademark law, as well as fair use
• Experience bringing or processing DMCA or Trademark requests for content removal
• Experience in law or policy within the Internet industry

Why IP House

IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.

Achieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.

We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.

Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.

IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.