Legal Office Services Specialist (Hybrid/Onsite)

Chartwell Law; Dallas (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Chartwell Law seeks an Office Services Specialist to support attorneys, paralegals, and staff by handling mail, records, and document production. You will process ticket requests, scan mail, upload into NetDocuments, and maintain proper filing structures to support matter teams.

This role emphasizes accuracy in indexing, efficient handling of high volumes, and collaboration across departments. The position is onsite in Dallas, with potential remote or hybrid arrangements depending on firm needs.

Qualifications

• High school diploma or equivalent required
• 1–3 years in mailroom/records/file clerk roles preferred
• Experience with legal case files and records procedures is a plus

Responsibilities

• Process centralized mail and inbound/outbound mail & fax per SOPs
• Scan, index, and profile documents into NetDocuments and ensure proper linking to matters
• Maintain logs of shipments and scanned documents and support digitization projects
• Provide general office services support, including document production and records retention tasks
• Assist with file audits, trial binders, and records cleanup as needed

Skills

Mailroom

Records management

File clerk

Legal familiarity

Ticketing applications

Education

High school diploma

Tools

NetDocuments

Ticketing systems

Job description

Chartwell Law seeks an Office Services Specialist to support attorneys, paralegals, and staff by handling mail, records, and document production. You will process ticket requests, scan mail, upload into NetDocuments, and maintain proper filing structures to support matter teams.

This role emphasizes accuracy in indexing, efficient handling of high volumes, and collaboration across departments. The position is onsite in Dallas, with potential remote or hybrid arrangements depending on firm needs.