Legal Office Services Specialist

Ricoh USA, Inc.; Baltimore (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

401K

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Tuition Assistance

Paid Vacation Time & Holidays

Job summary

Ricoh USA, Inc. is seeking an on-site Legal On-Site Services Specialist to support a legal office environment.

You will manage document production, mail services, scanning, shipping and receiving, and general office functions, while maintaining copier equipment and ensuring confidential handling of legal materials. This role requires strong customer service, attention to detail, and the ability to work with attorneys, paralegals, and legal staff.

Qualifications

• High School Diploma, GED, or equivalent work experience required.
• Completion of Ricoh Legal Training within 90 days of hire and maintenance of ongoing training requirements.
• Previous copy center, print production, or document services experience preferred.
• Minimum one year of experience in a legal office or legal services environment strongly preferred.
• Demonstrated ability to provide exceptional customer service.

Responsibilities

• Manage document production, mail services, scanning, shipping and receiving, and office support functions.
• Operate high-volume copy and scanning equipment and maintain copier functionality.
• Work with legal professionals to ensure timely, accurate, confidential handling of documents and projects.

Skills

Technical aptitude with printers/cop i

Customer service

Organization and time management

Shipping and receiving procedures

Document management/workflow systems

Basic electronics knowledge

Troubleshooting and problem solving

Independent work and adaptability

Reading technical manuals

Verbal communication

Attention to detail

Microsoft Office Suite

Education

High School Diploma, GED, or equivalent

Ricoh Legal Training within 90 days

Legal office/document services experience

Tools

Microsoft Office Suite

Job description

Ricoh USA, Inc. is seeking an on-site Legal On-Site Services Specialist to support a legal office environment.

You will manage document production, mail services, scanning, shipping and receiving, and general office functions, while maintaining copier equipment and ensuring confidential handling of legal materials. This role requires strong customer service, attention to detail, and the ability to work with attorneys, paralegals, and legal staff.