Legal Office Operations Lead

Boardman & Clark LLP; Madison (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Boardman & Clark LLP seeks an Office Operations Manager in Madison to oversee facilities, office operations, and administrative support across all offices. The role leads legal support staff and coordinates with firm leadership to ensure high-quality, efficient service.

The ideal candidate will have hands-on experience in legal support functions, strong leadership, and the ability to implement best practices and training across the firm.

Qualifications

• Bachelor's or Associate degree preferred; 1–2 years supervisory experience.
• Prior experience in legal operations or office management is preferred.
• Proficiency with MS Office and practice management systems.

Responsibilities

• Oversee legal assistants, paralegals, and office staff; hire, onboard, train, and evaluate.
• Manage staffing resources, PTO, and work-from-home needs.
• Coordinate with attorneys to align support with practice group needs.
• Develop coaching and career development opportunities for staff.
• Oversee facilities, budgeting, supplies, and vendor contracts.
• Partner with leadership to implement best practices and SOPs.
• Provide training to staff and attorneys; back up Office Services roles.
• Perform other duties as assigned.

Skills

Staff supervision

Budgeting

Facilities management

Vendor management

Communication

Education

Bachelor's degree in Business Administration or related

Tools

MS Office

Job description

Boardman & Clark LLP seeks an Office Operations Manager in Madison to oversee facilities, office operations, and administrative support across all offices. The role leads legal support staff and coordinates with firm leadership to ensure high-quality, efficient service.

The ideal candidate will have hands-on experience in legal support functions, strong leadership, and the ability to implement best practices and training across the firm.