Legal Intake Specialist - Inside Sales

Tort-Intake-Professionals-1; Las Vegas (NV); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Bonuses

Job summary

Tort Intake Professionals is seeking a Legal Intake Agent (Inside Sales Representative) to be the first point of contact for individuals seeking legal help in mass lawsuits. You will conduct structured interviews to determine eligibility and transfer qualified clients to the appropriate legal team.

The role requires strong communication, professionalism, and the ability to establish trust over the phone. You will work with a network of law firms focused on large-scale issues with careful

Qualifications

• Minimum of 18 years old.
• 3 years experience in legal intake, sales, or a call center environment (preferred).
• Associates degree (preferred).
• Excellent verbal and written communication skills.
• Strong customer service orientation and multitask ability.
• Familiarity with data entry and CRM systems.
• Ability to adapt to frequent changes in processes and case criteria.
• Must be legally authorized to work in the United States and pass E-Verify.

Responsibilities

• Make a high volume of outbound phone calls to warm potential clients.
• Direct the initial engagement by identifying client needs, applying qualifying criteria, and providing appropriate information based on geographic and case requirements
• Communicate clearly and accurately with management and support staff regarding the facts of each potential case
• Send, receive, and accurately document legally required intake materials
• Handle legally sensitive files with a high degree of attention to detail, integrity, professionalism, and adherence to established processes

Skills

Verbal communication

Written communication

CRM familiarity

Data entry

Education

Associates degree

Tools

CRM systems

Job description

Tort Intake Professionals is seeking a Legal Intake Agent (Inside Sales Representative) to be the first point of contact for individuals seeking legal help in mass lawsuits. You will conduct structured interviews to determine eligibility and transfer qualified clients to the appropriate legal team.

The role requires strong communication, professionalism, and the ability to establish trust over the phone. You will work with a network of law firms focused on large-scale issues with careful