Legal Intake Specialist

Nelson Elder Care Law; Woodstock (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

WizeHire, Inc. in Woodstock, GA is seeking an Intake Analyst to be the first point of contact for prospective clients. You will assess caller situations to determine if the firm can help, build trust, and schedule initial consultations.

You will respond to voicemails and inquiries from multiple platforms, follow up on marketing-generated leads, and accurately document and update information in our CRM. This role blends strong people skills with a results-driven mindset in a fast-paced firm,

Job description

Are you someone who thrives on helping people in meaningful moments while also excelling in a fast-paced, results-driven environment? As an Intake Analyst, you are the first impression of our firm—and one of the most important.

Your primary responsibilities will be to build confidence and trust with the caller, analyze the caller’s situation to determine whether they have a legal problem the firm can solve, and schedule the initial consultations.

The Intake Analyst will respond to inquiries from voicemail or other platforms, follow up on leads generated from the marketing team, and document and update information in our CRM.