Legal Intake Specialist

Trestle Law; San Diego (CA); On-site; USD 27,552 - 34,440; Full time

Job summary

A legal services firm in San Diego is seeking an intake specialist to enhance client relations and manage an increasing caseload. The ideal candidate should be passionate about customer service and possess excellent phone communication skills. This entry-level role offers a compensation range of $20 - $25 per hour and provides an opportunity to make a meaningful difference in clients' lives every day.

Qualifications

• Excellent phone communication skills.
• Compassionate and empathetic listener.
• Customer-service oriented.
• Interest in sales and management is a plus.

Responsibilities

• Manage and support an increasing caseload.
• Provide high-quality client service over the phone.
• Enhance client relations and contribute to the firm’s success.
• Collaborate with team members to ensure smooth intake processes.

Skills

Excellent phone communication skills

Compassionate, empathetic listener

Customer-service oriented

Job description

Overview

We are seeking an intake specialist to enhance client relations and manage an increasing caseload. This role is ideal for someone who is great on the phone, a compassionate and empathetic listener, and passionate about customer service. You’ll play a key part in helping our firm succeed while making a real difference in clients' lives every day. If this sounds like a job you’d love, apply now!

Compensation: $20 - $25 hourly

Responsibilities

• Manage and support an increasing caseload
• Provide high-quality client service over the phone
• Enhance client relations and contribute to the firm’s success
• Collaborate with team members to ensure smooth intake processes

Qualifications

• Excellent phone communication skills
• Compassionate, empathetic listener
• Customer-service oriented
• Interest in sales and management is a plus

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Legal Services