Legal Intake Specialist - Entry Level (Comprehensive Training)

Phillips Law Firm; Washington; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus

PTO

Medical benefits

Dental benefits

Vision benefits

Job summary

Phillips Law Firm in Washington is seeking an entry-level professional to serve as the first point of contact for potential clients and conduct initial case screening. The role offers full-time employment and benefits, with training provided to develop essential client-interaction and data-management skills.

As a member of a busy firm, you will engage with prospects, answer questions, assist onboarding, and input data into our modern case-management system.

Qualifications

• Education: High school diploma or GED required. Further education is a plus.
• Entry-level; no experience required; we will train.

Responsibilities

• Engage with potential clients to assess case facts and determine services offered.
• Answer questions and assist with onboarding.
• Collect, enter and manage data using the firm’s claim management software.

Skills

Basic customer service skills

Capable listening and comprehension

Basic presentation skills

Strong oral and written communication

PC literate including MS Office

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Ability to work in a team

Ability to meet performance Competency

Education

High school diploma or GED

Job description

Phillips Law Firm in Washington is seeking an entry-level professional to serve as the first point of contact for potential clients and conduct initial case screening. The role offers full-time employment and benefits, with training provided to develop essential client-interaction and data-management skills.

As a member of a busy firm, you will engage with prospects, answer questions, assist onboarding, and input data into our modern case-management system.