Legal Intake Specialist — Compassionate Client Engagement

Lawyers for Justice, PC; Glendale (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k)

Performance-based bonus & merit raises

Job summary

Lawyers for Justice, PC is seeking an Intake Specialist to join the Intake team in Glendale. You will handle inbound/outbound calls, screen potential clients, and assess viability of leads for our Personal Injury, Employment Law, and Workers’ Compensation practice areas.

The role requires excellent communication, interpersonal skills, and the ability to work independently or as part of a team. Benefits include health, vision, dental, 401(k), PTO, and opportunities for performance-based bonuses.

Qualifications

• Bachelor’s degree preferred.
• Knowledge of Personal Injury, Employment Law and/or Workers’ Compensation strongly preferred.
• Salesforce/Litify experience is a major plus.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls and place outbound calls with high customer service and professionalism.
• Perform unbiased screening on all inbound calls for potential clients.
• Assess viability of inbound calls during intake screening.
• Assist in locating missing/unreachable clients as assigned by Intake Manager.
• Perform other related duties as assigned.

Skills

Communication skills

Interpersonal skills

Compassionate communication

Time management

Detail oriented

Teamwork

MS Office

Education

Bachelor’s degree

Tools

Salesforce

Litify

Job description

Lawyers for Justice, PC is seeking an Intake Specialist to join the Intake team in Glendale. You will handle inbound/outbound calls, screen potential clients, and assess viability of leads for our Personal Injury, Employment Law, and Workers’ Compensation practice areas.

The role requires excellent communication, interpersonal skills, and the ability to work independently or as part of a team. Benefits include health, vision, dental, 401(k), PTO, and opportunities for performance-based bonuses.